Search Hotels Near Punta Sam Beach, Punta Sam

"Clean room"

"I recommend that you don’t try to visit this all inclusive resort as not everything was all inclusive even for the ELITE Guests. Expedia definitely upload some false information about this resort. The dining restaurants was extremely hard to book with no options to sit down and eat if you can’t find any booking for the restaurants as the buffet is only opened for breakfast and other 3 restaurants are also only opened for lunch. So if you miss out on the booking, you have no other options to eat with your friends or family other than room services. I had a terrible experiences in this resort. Under staffed. Staffs are unhelpful. Most staffs weren’t fully trained. This resort was definitely small. I was able to walk one end to the next week within 5-10 minutes. Overall , I think this resort is definitely not worth the money. "

"We have stayed at several Excellence resorts, this one i thought was going to be a standout and it wasn't. Food was alright, about the same as the others maybe a tad better. The drinks were good but i ran out often. The Honeymoon suite was the best part of our stay, it was a beautiful room and rooftop. If you have been to one Excellence you've seen them all. Not bad for price but but we will probably stick with Garza Blancas for our future Mexico trips. This resort is a 7.5"

"The pool was always warm and cleaned daily. "

"This place was amazing. Swim out pool was awesome, staff treat you like family, and the food was soooo good!"

"The staff at Villa del Palmar was absolutely amazing, respectful, nice and super helpful. We especially enjoyed interacting with Emmanuel at Capricho's restaurant. He was wonderful."

"No complaints "

"Overall good experience."

"Staff were very friendly, room was always clean, pools were excellent"