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"The property could use some updating. Lights out in the women’s bathroom near the chillz pool and wood rotting on the doors. Toilet did not flush in the women’s bathroom near the dips pool. Some pool lounge chairs are ripped and some moldy. Most of the staff was friendly, did not feel that the Diamond Club was worth the extra money, never saw the butler’s. We did have to move rooms due to water dripping in our bathroom and shower areas from the room in the floor above us. The Diamond Club pool was nice and peaceful. At any of the bars, never saw that they used “top shelf liquor” that was included with diamond club, and there was non-diamond club members at the Diamond club only bar. Food was ok and not always hot. Sometimes it took very long to get the food. "

"Our stay at the Hideaway at Royalton Saint Lucia was truly exceptional. From the moment we arrived, the service and hospitality exceeded our expectations. Our butlers were attentive, professional, and went above and beyond to ensure every detail of our stay was perfect. The bar staff were outstanding — friendly, energetic, and always ready with excellent recommendations and amazing service. A special mention also goes to the Prime Travelers group and the general staff throughout the resort who made the entire experience feel warm, welcoming, and unforgettable. The combination of excellent service, beautiful surroundings, and the genuine kindness of the staff made this one of the best vacations we’ve had. We are already looking forward to returning. Highly recommended!"

"Very friendly and accomodating staff, delicious meals from all four restaurants on the property and a clean room with amazing views meant our stay was a little slice of heaven!"

"The staff was not friendly in comparison with other stays."

"We loved everything: comfy rooms, the kind staff, the amazing spa treatments, great on-property food & drinks, etc. No notes! We'd recommend this hotel to everyone and would stay here again."

"Thanks for a wonderful stay and welcome! Will be back soon hopefully! "

"The Body holiday was a truly wonderful experience. The property is beautiful. The ambience is calm and relaxing. You can be as active or inactive as you wish. There are abundant classes kicking of at 7am-6pm each day and something for everyone from beach workout, to yoga, spin, legs, bums and tums, tai chi the list goes on. Tennis, golf lessons are offered from beginner to advanced. Beach Volleyball ball, Aquafit, Beach Dance etc. Plenty of on the water activities: Kayak, SUP, Zodiacs all at no charge, water ski, tubing has a charge. The beach is beautiful, as it is set in a cove the water is always calm, plenty of fish around for snorkeling, floating platforms forms to swim out to and safe swimming area. The 50 mins complimentary spa sessions for each full day you are there are lovely and just long enough so you are not spending to much time there and not elsewhere soaking of the resort. The climb up and down the steps to the spa could be challenging to some as would rooms on the upper level. We had a 3rd level sea view and it was a bit of a hike but well worth it. The rooms are fairly basic but always clean and well stocked with towels. The beach was well maintained with plenty of sun loungers and parasols for shade. Regular refreshments, fruit kebabs and smoothie popsicles were brought around. The restaurants all offered delicious food. Tao was the hands down the best!"

"We had a great stay. The host was very friendly and helpful. The environment was peaceful and breezy, and it was a comfortable space for my family. Everything was very clean. I would definitely recommend 10/10."

"House was amazing Sam was so helpful and gracious Would totally stay here again Only down fall wish we had a car Because further away from beach "