"Love that they provide pajamas (long comfy button down long sleeved shirt dresses) - had I known I wouldn't have packed pjs. The locations is priceless if you're up for being in the heart of the busy night life of Shinjuku. It's conveniently located next to a train station and all the awesome restaurants and stores. It's close to known tourist spots and trending foodie spots. I also loved the view of the city that we had - Includes Godzilla!
They didn't have an iron/steamer which was a huge disappointment since I needed that. The staff was helpful but staff by the restaurant aren't always greeting you but you would think they would since they're right by the main entrance. The room I booked with the two beds was really tight for tourists like myself that had a couple large luggages. My son is also over 6ft so he hit his head a lot in the shower/bathroom. I'm not sure if this is just typical of what to expect in Japan hotels."