Hotel Solaris Hotels di Chacmuchuch

"Our first time to Cancun WOW! Everyone from the front door to the maintenance staff were helpful and so welcoming. We don’t speak any Spanish but there was staff everywhere that spoke English to help us with whatever we needed. The spa was incredible. Food wonderful. I highly recommend Don Gus Mexican restaurant and the little pizza place by the pool. The rooms were clean and well stocked. We will be back. Considering becoming a club members. The beach the pools the staff all deserve 5...

"It’s not an adult only resort it’s a family resort. They made a building adult only and on the adult only side you have poor food and only two restaurants in one pool. Everything you need is on the other side, which is quite aIt’s not an adult only resort it’s a family resort. They made a building adult only and on the adult only side you have poor food and only two restaurants in one pool. Everything you need is on the other side, which is quite a walk and that’s where all the kids are so if...

"One of the best hotels i have been in!!! The staff ate welcoming and always there for whatever you need.i recommend everyone to try especially if you are traveling with family."

"This property has horrible food and service! The Presidential Suite looked nothing like the photos shown on the website. Our “living room” had a murphy bed and a dining table...no sofa! The sinks in 2 out of the 3 bathrooms were clogged and the shower water would leak out of the shower doors! This hotel is not a 4 star property at all or even close to it! We stayed 5 nights and only 1 out of the 2 elevators on our wing worked with no sign of anyone fixing it at all the entire time we were there....