Search Hotels Near Chapel Lake, Louisville

"Breakfast was disappointing. "

"The room was outdated, smelled slightly and gave us an unclean feeling. The room was cleaned but it was very worn. When we booked our room, we booked double beds but somehow our booking was taken/ sold before our arrival. The one staff on duty gave us a King sized bed and a roll out bed in comparison to the double beds we requested. This is not comparable. The roll out bed was made of wires and little cushion. It had no covers so they gave us like 25 pillow cases and a mattress protector to use for covers. CRAZYY! I could barely walk the next morning after sleeping on the roll out couch. I paid for a bed and got FAR less than what I asked or paid for even though they tried to convince us that the King sized suite would be "an upgrade". NOT AT ALL"

"Property is older and a bit tired. Heat was inoperable and staff indicated that is normal for the property. Weak, intermittent wifi. Curtains full of cat hair. Toilet paper holder broken and tank lid was from another model so didn't fit. Cigarette burns on fixtures in "No Smoking" room. Window air conditioner poorly installed with large gaps."

"Horrible place and horrible customer service accidentally clicked the wrong date for check in and my wife and kids were turned away or have to pay additional 150$ to get a room and loose the 140$ already paid for room"

"The place was clean and it was in great location, but you may want to call to make sure there are any events going on. There were people in the parking lot partying, playing corn hole, kids running around in the parking lot until mid night. Could hear everything though the walls and couldn't sleep. Customer service couldnt do anything to accommodate."

"Friendly and helpful staff! New renovations look great!"

"Ac worked. Breakfast nothing to right home about. Had better breakfast elsewhere "

"They still haven't removed the wet towels around the leaking fridge."

"Everything was as advertised and nice."