Hotel dengan Kolam Renang di Charlton

"A/c unit not working in the room. Room changed, however the a/c unit is noisy - wakes you up in the night. If you don’t have it on then it’s too cold. Breakfast was ok, wouldn’t recommend the cheese, had been sitting for hours and sweating and looked unappetising. Please be aware you need to pay additional for parking. Also they will charge you for an upgrade, 1st time I’ve had to pay for an upgraded room. Rooms are only cleaned if requested. Looks like they are calling back and made this a...

"Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break."

"Great facilities, and a fantastic breakfast experience "

"Really friendly friendly staff throughout the hotel, nice selection of food for breakfast, unfortunately the food temperature was not piping hot, could do with better warmers for breakfast food selection. Dinner was very nice, would recommended Haddock and chips. The room we stayed in (131) had a smell of drains which was very unpleasant on arrival to the room."

"All staff friendly and welcoming at reception, the bar and dining rooms. We enjoyed our stay very much, thank you"

"Had to change from an unsuitable hotel at 23:50; staff answered & told us we’d be welcomed. Saved our sleep issue. Thank you so much! Dates bathroom but comfortable bed & good sized room. Good value! "

"Breakfast excellent. Gym and pool area great. Staff lovely and very helpful. Rooms very clean. A few simple issues like no soap in the shower dispenser, light bulb by bed missing. Safe not working. All small things which should have been checked when the room was cleaned. Communal bar area was not very clean. Saw an old slice of lime on the floor by patio doors and it was still there the following morning. The breakfast tables were not clean underneath ( the centre leg) it is a nice hotel just...

"All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. "