Search Palaces in Cozumel

I can't rate this property highly enough. With only 7 duplex villas the staff quickly get to know each guest by name and are welcoming and take an interest in what you are doing, and if there is anything they can do to help. Carly, the property manager is amazing, friendly, polite, cheerful, and always willing to have a chat even when she is busy. Each duplex consists of a kitchen area with coffee maker, fridge and microwave, and an adjoining sitting area, upstairs via an open plan narrow...

The hotel is lovely, it was quite quiet when I was there which was nice and they let me have a late checkout. The cabin was lovely with 3 double beds in it (was quite expensive though for off season). The kitchen and bathrooms were well stocked, the only thing was the hot water only lasted for about a minute then it was gone which is not great when washing your hair and the showerhead was not the greatest. The staff were absolutely lovely.

The owner is very helpful and goes out of her way to make your stay comfortable. Beautiful courtyard garden to relax outside the room. Rooms are immaculately clean.

Lovely apartment a 10 min walk from town and lots of restaurants. Apartment was clean and tastefully decorated. This is not a hotel, so maids do not come in everyday. Rooftop pool area was great, we really enjoyed our stay and was great value for money compared to a hotel. Street parking was available if you hire a car. Staff were friendly and explained everything perfectly on check in

Amazing views, very convenient, spacious and comfortable. Super helpful staff

Good hotel & location. Friendly staff

Excellent place, incredibly view , very close to nice beach clubs too

Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time

Huge property and the cheaper Zen section is actually the nicest, at least in term of the public areas. Service was outstanding, utterly faultless and the food was gourmet level and way above what you'd expect of an all-inclusive. Great location just a 5 minute taxi ride from Playa Del Carmen. Highly recommended.

We stayed here March 2016 - what a lovely hotel. Small beach with loungers for hotel guests great snorkelling from the beach. Husband went diving from the dive shop next door and had the best dive he has ever had! He saw turtles, lobsters the size of small dogs, sting ray and an abundance of fish and coral. Lovely food in the restaurant too from their 'new' menu. We wished we had stayed longer.

Staff were very friendly and helpful. Facilities were very nice and good range of food choices with very good quality with great service from the top quality staff. Room was great with own bar and water etc housekeeping was little hit and miss some days but I easily sorted. Beware you will have to experience the usual sales team trying to get you to sign up to various memberships. We knew what we were getting into with the presentation but you do get resort credits which was great for the...

Amazing stay in Playa del Carmen, checkin was fabulous with Luis (all staff were friendly and helpful), room was spacious, modern, spotlessly clean - hotel is quite new and very tastefully decorated. Lovely rooftop pool and well equipped gym on the ground floor. No restaurant service after breakfast but we knew that and there’s a lot of food choice around. Situated just off 5th Avenue, seconds walk to shops and restaurants at the quieter end of town. We would recommend a massage at Veronica’s...