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"One of the best Marriott property I have stayed. Amazing hospitality right from check in to check out including reception staff, housekeeping, restaurant and fitness center."

"Clean & Great Friendly Staffs"

"Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key. "

"Excellent hotel . Excellent location "

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Very attentive staff. Great garden area and restaurant food"

"We stayed 2 nights in the hotel. The hotel property is nice but the room is a bit dated. We noted there stains on the side tables and in the sink when we checked-in. However, the staffs are friendly and very attentive. When we returned back to the hotel late morning from Ijen, the staff arranged to send breakfast to our room even before we request for it. Overall, it was a pleasant stay. "

"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "