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"There was work going on when we arrived! And had not been told about this. The room we was in was very small but had a fantastic view of the bridge. The tv didn’t work and the sink was blocked so brushing your teeth and washing your hands was a challenge. The bed was very comfortable but found it hard to sleep as curtains were not big enough for the window so light coming in from both sides and middle. Luckily we were only staying for one night . I had always wanted to stay there but I can’t see us ever booking it again."

"Excellent location and customer service. Well-maintained "

"The breakfast was excellent, full of variety and high quality in a lovely setting. The room we received was upgraded to executive for a small fee and was brilliant, with nice little touches in the free minibar. The executive lounge was a nice space for a quiet glass of wine before we went out to the show, although the food catering was limited to fruit, 2 basic hot options and one type of cake. We were not looking to rely o this as a formal meal and so the lounge was nice. Staff were friendly and systems were robust, plenty of facilities available if we needed them. A two minute walk from Marble Arch, Hyde Park, Oxford Street and the Tube!"

"Room with a nice view "

"The hotel is in a great location, rooms are excellent as are the staff. The only let down is the airport transfers are not complimentary"

"Clean room. Staff were great, quick to help and friendly!"

"We enjoyed our stay room was smaller then I thought and outlook was the inner courtyard. Breakfast was excellent and the staff were very attentive."

"Hostels are very different from hotels apparently. Not only is nothing for drinks in the room, there is not even a glass for water. Dog barking hours into the night. Poor quality food with little vegetarian options. No room service."

"Wow stayed here for the first time celebrating my wife’s 40th birthday and the staff were amazing making it the most perfect stay. The hotel is right near South Kensington gardens, Hyde Park and the Royal Albert Hall. The hotel is quite quirky in its design, the room was spacious enough with plenty of storage, the all important bed was nice and comfy and the shower hot and powerful. Breakfast had plenty of options with a lovely cooked verity. Really did enjoy our stay and will definitely be going back. Thank you again to the wonderful staff."