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"The first night we stay i was dissatisfied because the room that i expected to book on the picture is not that. But when i tell them that want to move on the other room because they give us a good room and that what exactly I’ve seen on the picture i was reserved. The cleanliness I Put 4 star because the first room that we went on the 3rd floor it was not that clean. There was a block stain on the toilet seat. But the room that we moves we are satisfied because it was cleaned and the housekeeping was did a great job. I’ve been staying in all the hyatt branch in waikiki, hyatt regency/ hyatt centric & hyatt place there are all good. Mahalo and hope to be back again.!"

"Very accommodating staff, very helpful, there’s always a big smile on the face and very cheerful"

"Very nice people there , "

"the front desk staff did not explain clearly on the text notification before room readiness at 3pm only. When I came to desk again at 3:20pm to ask the room readiness, said it is ready. She did not patiently explain to me that the text only notifies if the room is ready before 3pm. "

"Great location, very walkable to the town. Friendly staff"

"Location and price nothing that I didn'tlike"

"Very good service"

"Grace at the front desk was amazing she’s very helpful and friendly. Has a lot of knowledge to point you in the right direction with dinning and activities all together. Amazing time we will be back for sure."

"Great resort with a fabulous restaurant on site. Parts are a little dated, albeit didn’t matter. Easy walk to shopping and beach. Pool area is particularly lovely. Linens are new and luxurious. Staff super friendly and helpful."