Cari Hotel di Hawaii

"Not sure what the disconnect between the resort and Expedia is however we were given a room of lesser value that we did not pay for. Had to jump through hoops and figure out rooming on the first day of my birthday trip and ended up having to pay extra for the upgrade in room. while management tried to help I was still disappointed as this was my first time visiting Hawaii. Rooming should be made clear when booking through third party and should reflect exactly what is on the resorts websites....

"Clean room the beach view was amazing"

"We loved staying here!!! It was clean and perfect for our anniversary get away."

"Room was well kept,staff accommodation excellent."

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"Parking including at no cost"

"Someone stole my daughter sandals and we up date the room they told us a price and change different price But the hotel is a good area and don’t have free parking"

"ロケーションが良く、客室も清潔で設備も整っており、とても快適に滞在できました。一方で、駐車場からクラクションの音が一晩中聞こえてきたため、その点だけ少し気になりました。"

"The property is located in a wonderful area where you can walk to multiple places to eat and play on the sandy beach. The Monkeypod was yummy! The room was roomy and comfortable. Having a Starbucks in the building was amazing!"

"Hotel was in a great location, staff were amazing and the room was super comfortable and clean. Definitely recommend it"

"Abll"

"Felt very unwelcome at check-in. Thought I was going to be turned away, after booking with Expedia. The check in staff was upset with me. Was my 3 rd stay, this year, and was not impressed!!"

"Didn’t like the buffet breakfast and they wouldn’t give us any credit backs for not eating it 2 out of 3 days"

"The hotel was under construction during our stay. There was constant noise from tools, hallways would be blocked off randomly. On the morning we were leaving we received a bill for an additional $1400 for “upgrades” we did not have. Once it was pointed out the charges were dropped. The beach is crowded, rooms are a normal hotel room. Everything is a money grab from tourists. After booking and paying for our trip we checked in and learned our fees didn’t cover the daily $50 hotel fee, which...

"Terrible Internet. It’s very rundown, but it was clean. Parking is $45 a day plus your room rate the food was terrible."

"My first time in Hawaii. Stayed here for the medical conference. The pools and beach access was nice. They give $50 daily credit to use on selective places. Overall, enjoyed the stay. Our room was comfortable. Staff was sociable and friendly. Wouldn’t mind staying here again. The bed did absorb a lot of body heat though. That is one thing I noticed."

"チェックイン後、ルームキーが使えず、家族のルームキーで部屋に入ったが、家族３人に対して、タオルが2組ずつしか用意されていなかった。それで部屋からフロントに電話しようとしたら、電話が壊れていて、フロントにまで足を運んだ。朝は早朝から部屋の上の階で工事があり、早朝から目が覚めて、うるさかった。5月24日午後１時すぎ(May 24th,1pm)にチェックイン手続きを女性スタッフの元で行い、その後隣にいた男性フロントスタッフ(male receptionist)に、「父が最後のハワイ旅行になると思うから、少し良い景色の部屋に」とお願いしたけれども、今回のように、電話が壊れていて、タオルも家族分なく、早朝から真上の部屋の工事の作業音で起こされ、父は不満のまま旅行を終えました。男性フロントスタッフは、私たちの部屋の真上がリノベーション予定であることを知っていたはずです。不親切だと感じました。なぜなら、他のお客様には、その男性フロントスタッフから「良い部屋にしましょうか？」と自分から提案していたのに、私の要望には応えなかったからです。"

"1"

"Staff was excellent. It’s an old hotel, and they’re doing well for what they have. Noise at 4:00 am."