Cari Hotel di Prefektur Nagano

"Great staff, tidy accomadation,comfy beds and great location"

"ラウンジは、くつろげてとてもよかったです。またぜひ行きたいと思います。"

"Great hotel in a great location. Nice gym and nice onsen"

"nice place only the mattress was way too soft: terrible backache ensued"

"I would have to say I have mixed feelings about my stay. I'll start with the positives. The private baths that you can reserve were wonderful and easy to book. The staff were all very nice , especially the restaurant staff. The hotel is charming...but in places looking a bit dated. My room was very spacious and functional...however I did have one issue withe the small refrigerator in the room. Every 2 hour or so it would make a loud grinding sound which woke me up several times... I...

"Staff was friendly and extremely helpful, which made check in and check out quick and easy. Luggage storage was extremely convenient and allowed us to explore Matsumoto for a few more hours after check out. Room was clean. We chose not to have our rooms cleaned, but towels were delivered daily. Beds were comfortable, TV showed status of washer/dryer so we didn't need to keep coming back to check if a machine was open. The amenities bar was quite robust, with bath salts, face masks, cleansers...

"たっ"

"部屋に入った時にエアコンを付けたら異臭がした"

"綺麗でした！また利用したいと思います。"

"快適な空間　ラウンジが良い"

"Overall, it was good."

"Great hotel. Perfect location. Enormous rooms! Take advantage of the bicycle rental and tour the city, you won't regret it."

"Great location, just a short walk from the station. It was very convenient for visiting Matsumoto Castle and other nearby sights. The bathroom was spotless, and the rates were affordable. I would happily stay here again on my next trip to Matsumoto."

"We have stayed at à few Hoshinoya hotels in Japan & Taiwan but this is the worst one so far. The room is dark, outdated and to get from bed to bath with many steps makes it difficult at night when the lights are so dim. Only tap water is complimented in the room . The meditation onsen is so dark inside all you see is dark wall no day light the vibe makes me feel scary not relaxing. No compliments of milk or ice cream after bath only juices cans sharing outside of the bath house for both...

"Nice Hotel and very comfortable room. Nothing much surround the hotel , but lucky the hotel provide shuttle bus to the ski resort and premium outlet so it helps us to go around and enjoy the city attraction. keep up and will definitely come back for our next Karuizawa trip.. cheers :) "

"Good overall for the price. Breakfast was good. Room was decent. Hot springs were a nice bonus. My main complaint would be that the bed was a bit uncomfortable and the pillows made my neck hurt."