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"Second time staying at this hotel, beautiful hotel, friendly staff and close to everything down town. The kitchenette is nice if you don’t want to eat out gives you the option to cook. "

"Clean room- "

"Great place to stay in manhattan! Friendly staff, good breakfast, perfect location. Spacious and clean room with a wonderful city view. We will stay here again for sure! Really recommended "

"Wonderful and kind staff, helpful with directions and quick check in and easy card drop off for fast check out. Fresh and clean room, feels safe and comfortable and is close to all modes of transportation. Highly recommend this hotel. Loved my stay!"

"Our room had two queen beds that were not acceptable for any human. It was like sleeping in a board on both beds. They were able to move us eventually but we had to stay in the room for two nights. Neither of us could sleep. "

"I had a really bad experience in the food and bar area! I bent my knees and put them on the couch, and someone told me, "Hey, you put your feet down!" Really? That's the only reason I didn't give it 5 stars."

"I got the Panaramic view 38th floor and it was amazing! It was such an easy process from beginning to end! Security, front desk, restaurant, and greeters were all terrific at showing you how to run the elevator and I appreciated the extras to access the rooms by #of elevator when going to your room, no buttons to push and the extra security measures inside the hotel and outside! $35 a day and eating in the restaurant or charging to room was extra convenient! All over a great experience!"

"Internet good , clean , very small room and bathroom "

"Clean rooms and maintenance, cleaning & security staff very friendly. Check in guy was miserable and gave us no information on check in whatsoever. In room dining the worst I’ve experienced anywhere. Could let it go if it was reasonably priced but it isn’t. The location and view of Times Square was great but that’s all this hotel really has to offer. No explanation on check out of fees incurred. "