Cari Hotel di Penang

"Clean and nice"

"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

"Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was...

"Clean room and helpful staff"

"We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food."

"Beautiful property with very clean rooms and lovely staff who are very pleasant and ready to provide assistance whenever needed. If I ever return to Penang, I certainly would stay here again!"

"Nice facilities. Suitable for family vacation. Staff is very friendly."

"central location, excellent service, average food taste, gym equipment not well maintained."

"All good"

"Best"

"Kami dari room 811, mattress kami sangat keras tidak nyaman untuk kami 3 malam tidur, internet wifi sangat slow kami Harus stop selalu many many times untuk connect."

"na"

"It is clean and neat though room size is pretty small. The location is very central, easy to the town sightseeing by walking."

"We booked the sea-view room and had a superb experience. The room was spotless, and the housekeeping was truly top-notch with great attention to detail and beautiful decorations throughout. The staff were incredibly friendly and helpful. The breakfast offered a wide variety of options, and everything looked and tasted great. On weekends, they even have a live band performing at the bar, which added a really nice atmosphere to the stay. As for getting into the city, we used Grab, and it was...

"Very nice, quality hotel but noticed and reported hot water was only warm, next day it was not warm at all. My odd tasting breakfast in the cafe wasn't worth the price"

"Staff were extremely friendly and helpful! Rooms very all very clean and nicely decorated. Hotel Is very well kept "

"Best "

"Recommended"