Cari Hotel di Puerto Rico

"Great stay overall. But got a lower level room"

"The place is nice close to everything but in the morning when I turn the light in the bathroom there was a roach . I told the staff but no one got back to me all I got was a sorry"

"Very nice. Great pool. Beach was nice. Plenty of restaurants and food options on the property. Would definitely return to Puerto Rico and the Royal Sonesta."

"Room had a great view but that's about it. Drawer fell apart, bathroom sink was leaking. Tried to get house keeping in to clean and still wasn't done by 4pm. Then they left cleaning supplies in the bathroom so I had to hunt them down. Place was way over priced, including restaurants"

"Great room ans helpful staff"

"Omg!! The stay was amazing!! My husband was able to get an upgrade to the penthouse and the views were spectacular!! Not only that but our room was clean and refreshing. The staff was kind as well and helpful from our drinks to asking what was their local favorite restaurant and sights. The pool was great, spacious and had a swim up bar. Definitely recommend this place to everyone!"

"Great resort for family with kids. Many activities for kids and adults. Food was very good and with many options. "

"Loved it"

"I loved my stay at bail, the hotel was very aesthetically pleasing and clean. The pool area is very relaxing with access to the bar which also serves food. Access to the beach was right across the street and hotel was in a perfect location not too far from old San Juan and other tourist attractions. I would recommend staying at bail."

"Rooms need to be updating, noboy wemto clean the room, no enough towels, asked many time for towels with no quick answer"

"It was great in all areas. "

"The hotel, location and staff was excellent 10/10, just wish they update the rm decor&furniture. I would definitely go back👍☀️"

"Had a really great stay! The hotel was very clean, modern, and well-maintained. The staff were all super friendly and welcoming. I especially loved the shower—the water pressure was amazing, honestly one of the best I’ve experienced. The property also has great amenities, including both indoor and outdoor pools, plus direct access to the beach, which made the stay even better. The only downside was that the food wasn’t always consistent, but overall everything else more than made up for it....

"Everything was top tier I most definitely would be revisiting!"

"Plage décevante. Pas vraiment sur Condado beach "

"Clean room. Good time at the pool area and bar. Bery comfortable beds."

"The room was horrible , we got transferred to a new one because the mold smell was unbearable. The next room was okay , still had a bad smell & the carpets were wet. The staff especially Claudia was so nice , it’s not their fault the hotel is in desperate need of renovation."

"Nice hotel, not sure how they determine what view a room has but we could see a slice of ocean while the other side has the bay. Expedia lists the property as having free breakfast but that is not the case if you book through them and do not pay extra. We didn't know that until we went down to eat and had to pay a lot for ala carte while sitting with those getting free buffet breakfast. We didn't have time to go anywhere else since we hadn't planned for that. This is the second time expedia...

"The resort was beautiful and the breakfast was delicious. However, the room was outdated."

"Perfect location"