Cari Hotel di Puerto Rico

"Place was great and beautiful, staff was awesome and some of the nicest people I have meet! Will definitely be going back!"

"The hotel is a little run down in the rooms. Staff by the pool and pool restaurants were awesome! Staff by the beach and front desk were just ok and I was dissatisfied at times with their customer service. We were locked out of our room for an entire day because the door lock “needed an update” before we were able to get someone to open our room door for us. The beach staff were reluctant to set up chairs and umbrellas which seemed kind of bizarre. With that being said, the pool and beach were...

"Staff not so ftoendly. Patking is not giatanteed for guest! Very rudr"

"The view is astounding, the resort is beautiful and very well maintained. The staff was welcoming and helpful. The room was gorgeous with great amenities like a mini fridge, quality hair dryer and a tub! We enjoyed the room service. Most of the food was excellent. The cocktails and beer prices are a little steep. Loved the pools and the beach! Overall, a great stay."

"Muy agusto y limpio el hotel, el servicio excelente y la amabilidad de sus servidores 10/10 y no puedo dejar servicio nombrar el restaurante Levant que superó mis expectativas"

"It was a solid stay and met my expectations. I loved not having to reserve chairs or cabana areas. I highly recommend for couples (we traveled alone) or with families!"

"We had a wonderful honeymoon! The staff are top-notch—very friendly and cordial—and the facilities are magnificent."

"Amazing resort and overall trip. Resort was beautiful, pools were clean and not very busy and the golf course was world class. We will be back."

"Great for close to airport about 15mins from old San Juan"

"Very nice"

"Water is not hot when showering. Towels are ruff not soft. Bed makes noise when you move. Nobody at the bar. Pool is not deep enough."

"I had two rooms one had termites and the hotel tried to say that they were AntsiWwl when an employee told me that they were termites. The linen had stains on them and the washcloths and towels had stains on themfor the price of this motel. It is not worth it. I think they pay TikTokers to advertise online these beautiful worlds, which is false advertisement."

"The room and pool access were great, but the elevator was frequently out of service. That was the only negative aspect of my stay. The location was excellent, with easy access to both the beach and several restaurants."

"Very nice and cozy hotel. Near restaurants and beach."

"The beach is amazing, normal rooms house keeping not the best but bar, cafe and casino staff super courteous."

"TERRIBLE SERVICE. So with tv remote in the hotel room it wasn’t working. So I went down to front desk to ask for a different remote or if someone could fix them. They said they will fix it for us. They never came. We went down there 3 times to remind them to come and finally they did come. Our tv would not shut off so the whole time without tv, we could not sleep at all because it was on. Another bad customer service was when we were at the pool, I ordered a $10 drink and they charged us $45. I...

"My friends and I stayed at the Sheraton in San Juan this weekend, and we had an amazing time! The hotel was beautiful, clean, and in a great location with easy access to restaurants, nightlife, and local attractions. The staff was friendly and welcoming, and the overall atmosphere made our trip even more enjoyable. We truly had a ball and created unforgettable memories. I would definitely stay here again and highly recommend it to anyone visiting San Juan!"

"Everything was Great"

"Buena"

"Worth it! Beautiful hotel. I was concerned about the price; however, the staff, location, and amenities make it feel worth it. Everyone was respectful and welcoming. If you’re used to an all-inclusive this hotel is not that experience. It’s also not a 5 star hotel but a good entry point into that experience. Everything is expensive but you’re paying for the location and experience. My biggest complaint: my bathtub was not clean and I think the initial daily deposit is too high. Outdoor pool and...