"Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp."
"Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp."
"Front desk people was excelent. But breakfast was bad, little variety of food to choose from and 1030 they already started asking us and about to clear the buffet. 2nd day we skip breakfast. 😊"
"Front desk people was excelent. But breakfast was bad, little variety of food to choose from and 1030 they already started asking us and about to clear the buffet. 2nd day we skip breakfast. 😊"
"Rooms are dated but well maintained and cleaned for their age. Staff were very attentive, helpful and welcoming. The beach was beautiful one of the best we have seen. Food offering on half board was good. Pool area and grounds are lovely."
"Rooms are dated but well maintained and cleaned for their age. Staff were very attentive, helpful and welcoming. The beach was beautiful one of the best we have seen. Food offering on half board was good. Pool area and grounds are lovely."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
A truly amazing experience from beginning to end. A stunning beach front resort with five star treatment.
The staff went above and beyond to make this the perfect holiday. Would recommend to anyone who is tempted to book!
A truly amazing experience from beginning to end. A stunning beach front resort with five star treatment.
The staff went above and beyond to make this the perfect holiday. Would recommend to anyone who is tempted to book!
Stefan
Reviewed September 6, 2026Reviewed September 6, 2026
Absolutely loved this place. Easy trip over
from Singapore by ferry. Gorgeous hotel, rooms, reception, pool was just gorgeous . On our last day we wandered over to the sports club, another lovely pool and stunning beach. Food was great and all service was lovely. Chocolate tea was the icing on the top. Very helpful hotel shuttle service.
Absolutely loved this place. Easy trip over
from Singapore by ferry. Gorgeous hotel, rooms, reception, pool was just gorgeous . On our last day we wandered over to the sports club, another lovely pool and stunning beach. Food was great and all service was lovely. Chocolate tea was the icing on the top. Very helpful hotel shuttle service.
We arrived and were met at the ferry port by the hotel transport which was complimentary. Although we were earlier than check in time this was not an issue, and we were able to access our lovely villa immediately. We were also given detail of things like the barbecue in our villa, several afternoon teas and buggy hire, all complimentary and a very nice surprise. Wonderful staff, immediate help if we needed it, excellent accommodation, fabulous location - our party of 4 all thoroughly enjoyed...
We arrived and were met at the ferry port by the hotel transport which was complimentary. Although we were earlier than check in time this was not an issue, and we were able to access our lovely villa immediately. We were also given detail of things like the barbecue in our villa, several afternoon teas and buggy hire, all complimentary and a very nice surprise. Wonderful staff, immediate help if we needed it, excellent accommodation, fabulous location - our party of 4 all thoroughly enjoyed...
Anonymous traveller
Reviewed February 25, 2019Reviewed February 25, 2019
Beautiful hotel on Bintan! We’d recommend it.
We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool.
The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite)....
Beautiful hotel on Bintan! We’d recommend it.
We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool.
The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite)....
Bjoern
Reviewed December 25, 2023Reviewed December 25, 2023
The location is very good, in between chinese wet markets and 2 shopping malls - BCS and Grand Batam Mall. From our hotel, we are also able to see Singapore's MBS!!! Magnificant! But the bad thing is that the breakfast was too cold, not warm at all, didnt really take the 2nd day breakfast because it was quite bad. Hope they can improve on the food. Overall good stay!
The location is very good, in between chinese wet markets and 2 shopping malls - BCS and Grand Batam Mall. From our hotel, we are also able to see Singapore's MBS!!! Magnificant! But the bad thing is that the breakfast was too cold, not warm at all, didnt really take the 2nd day breakfast because it was quite bad. Hope they can improve on the food. Overall good stay!
Suhui
Reviewed September 12, 2022Reviewed September 12, 2022
So good on my first visit I extend stay.
Although I kept the same room the room keys got switched off.
But it was no serious problem.
Great hotel friendly staff.
I would happily stay there again.
Gerry..UK
So good on my first visit I extend stay.
Although I kept the same room the room keys got switched off.
But it was no serious problem.
Great hotel friendly staff.
I would happily stay there again.
Gerry..UK