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"All was great "

"The property was very nice and is located in a good neighborhood with many shops and restaurants. The property was very clean and the staff were very nice. I would stay here again. I highly recommend."

"Excellent service clean rooms"

"Nice hotel"

"Nothing not to like about this property! Absolutely perfect in all aspects. Great restaurants, rooftop lounge. Stayed here once before, almost 50 years ago; now I'm back again. My only place to stay in Lake Lucerne!!! "

"Hotel is a short walk from the train station and Chapel Bridge. Beds were comfortable and the room was clean. "

"First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk. "