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"The staff at the hotel goes above and beyond to cater to all of their guests’ needs. I appreciate everyone’s attention and helping me rent a car, buy baseball tickets, celebrate my anniversary among others. Thank you so so much!!!"

"Beautiful hotel and impeccable service "

"Amazing service from staff like opening the door to the taxi. However, the wi-fi was underwhelming. "

"Staff was friendly, and the room was clean and comfortable. It was a pleasant surprise when packed breakfasts were ready for us at check-out the next morning due to our early flight - a very nice gesture in customer service. "

"Service was excellent. I feel like a prince there."

"We chose this hotel to reminisce our stay in 2011 when we brought our kids to visit Taiwan for the first time. While the grandeur of the hotel is still evident, it does feel a bit dated. However, the hospitality services, from check-in to the bell captain and concierge desk, were exceptional and showcased their professionalism. The location is great - I would definitely return. "

"The room was big & spacious. The breakfast spread was great. About 10mins car ride from hotel to Tainan Garden Night Market. "

"Beautiful property, superb service, everyone more than helpful and very gracious. The rooms are quite lovely with great views and wonderful beds and bedding. The hotel has a number of restaurants and a Stunning food court on the lower level as well as a supermarket and pharmacy. They have it all. Susan - April 2025"