"Was disappointed to find out long after booking that a "security deposit" was required. Had to comb through the listing because it's so well hidden - these things need to be way more prominent. Staff were friendly but a stupid policy of having to "hand write" my details on check-in was just annoying. Was rudely awoken by noisy people in the hallways at 1.30am then kept awake by metallic crashes and clangs from outside like trolleys or cages being moved around. Room was clean and had a nice shower/bathroom but the twin room I was in was clearly a double that had had an extra single bed put in and moves over, so there was a random plug socket and light switch in the middle of the headboard. All in all, very unimpressed "