East Side hotel guide. Preferred hotel in East Side, New York

"My hotel was disgusting dishes in the sink wrappers around the hotel"

"Yes, we're working on providing warm water for showers, and we'll make sure to update customers about their security deposits. Thank you for your patience and understanding! "

"Great location "

"Nice room. Old school upscale feel. Like flying in the 60s"

"Cleam room, good service and nice area"

"Great and lovely staff as always!"

"In line one hour to check in. Billing errors took four trips to the counter to correct. I was given a $200 inconvenience voucher for use on the property just before I checked out, so it was of little use. Service here is a mess right now. After years of loyalty to the Palace, I doubt I'll stay there again. Not the same place any more"

"R"

"Very comfortable beds. Clean room great staff. Amazing location—lots of coffee shops. Good restaurants. Right next to grand central and subway locations"