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"This is a suitable hotel for a trip to Tokyo, especially if you are flying in or out of Haneda (although the Narita Express also stops here) or taking the Shinkansen at the nearby station. You can get around to most places in Tokyo fine via one direct line usually, the room is tiny but no smaller than other similarly priced hotels in this area or most of Tokyo. There are better areas to stay at in Tokyo that are even more central, but if you are staying in Shinagawa, then this hotel is one of the best there. I will note that the breakfast buffet area is huge, one of the largest I've seen, with so many people. This can make it annoying when waiting in line or trying to get a certain item or even good table space, despite there being many tables. I actually preferred the North annex part of this hotel complex in a previous visit (listed on its own as Hotel N Tower) as it has its own smaller breakfast area, although the breakfast there is far simpler (business style breakfast) than the many options in the breakfast in the main hotel."

"Our room was too small"