Search Hotels Near Emerald Park, Memphis

"Brand new and feels like it. Staff was super helpful and very kind. Everyone had a smile and was amazing. The staff at the desk were so nice. I got in a little early and they didn’t give me a hard time and found a room that was ready early. That is so appreciated when you had to catch 2 flights to get there. Loved this property and will be back."

"We had an issue with the room. One of the staff members stated he may not be able to change us to another room due to the number of guests they had; however Ms Gabby stepped in and changed us to the room we paid for. She was so helpful and greeted us with a smile and friendly word every time she saw us."

"The check in is new to old files, but there was a person available to help "

"I have the room 2002 and it’s so bad. There's a hole in the floor when you enter the room. The bathroom is full of mold and super dirty , terribly cleaned, and the carpet is filthy. This is not a Marriott standard cleaning. "

"I chose not to stay. I switched rooms due to the conditions of the first room. The second room was still not up to par"

"My stay was great!"

"Breakfast was ok rooms need to be worked on paint was peeling in tab air conditioner need to be cleaned or replaced and every room should have a plunger in it but customer service was wonderful "

"Looks neat thing like the pictures. Very scary neighborhood. Person riding bike in the hall. Lady walking up and down the hall playing music. Very minimal updates. Previous reviews very misleading"

"First of all they waited until i git there to tell me that i had to pay $100 security deposit. The room was raggedy and it had roaches in it. The bathroom sink was broken. The towels had hair on it and the floor had burn marks everywhere. The bed barely had cover on it also. Also, the elevator stopped working."