Search Hotels Near Erie County Historical Society-Hagen History Center, Erie

"Breakfast could have been better"

"For 2 nights of our 3-day stay, we did not receive fresh linens or a cleaning service. Even though I complained at the front desk after Day 1, we didn't receive service on Day 2. Very disappointing. "

"Not a good stay. Asked for a roll in shower due to stability issues. Given a tub. When I went to try and get in the tub it was so slick I couldn't keep my feet from sliding the whole time. TV didn't work. Called down to front desk to let them know wires were hanging from it unconnected. She had me keep trying the remote and then offered for me to come get a new remote. The remote WAS NOT the issue!! Firm is an understatement for that bed. I couldn't even sleep. So hard I hurt in the morning. Found several long blonde hairs. Not mine since mine is curly short and dark. I do tend to shed a lot and normally do a basic cleaning before I leave a room because of that. Not this time. I didn't even get a decent room to start off with. Maybe if I leave it messy they will actually clean it? Oh and several chunks of the wall are missing and the floor tilts toward the bathroom. Due to my stability issues I'm quite sensitive to these things. This felt like walking in a carnival fun house or a pier and beam house in south Texas. IYKYK"

"Staff was excellent, room was beautiful. "

"Excellent"

"Breakfast was good. The parking was fine the area around parking lot had some trash scattered throughout the grassy areas. Nice clean rooms no complaints on the accommodations. Staff were friendly. "

"Always clean. "

"Very nice hotel. Very friendly staff. Room had nice size fridge and microwave. Only complaint only chair in room was desk chair which was hard to set on to watch TV. Room was big enough to put small chair or recliner in it!!"

"Not clean at all. Only seen 1 employee there the 2 nights we were there. Not friendly at all. Won't be staying there again!!"