Cari Kastel di Estate Chocolate Hole and Great Cruz Bay

"The pool was closed and this is a resort that evolves around the pool. I was not informed that the pool would be closed."

"Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly...

"We loved this place! Only stayed for a night but would have loved to stay longer. It's sweet, lovingly maintained, adorable little inn, a short walk from Cruz Bay. The rooms are small, comfortable, and very clean. The place offers lots of little touches, like an honor bar; take-one-leave-one essentials basket in case you run out of sunscreen, shampoo, etc.; continental breakfast, and all the coffee you could want. There's also a refreshing little dipping pool with a comfortable deck for...

"View was amazing . Unit itself was very unique"

"Friendly staff. Beautiful property."

"Fine for an overnight stay prior to hitting the ferry for St. John."

"Good location. Pool was nice."

"Very nice place"

"This is my 3rd time staying at this property, I Love how everything is near by, beautiful beaches , bar, weather etc. as usual my room views were amazing , hearing the waves at night were relaxing."

"We had great 8 days at this property. We are so happy with our stay. We got everything we need for wonderful vacation. Location is excellent, villa very clean and staffed with everything and has a lot of extras."

"Todo perfecto"

"Kitchenette, Comfortable room."

"This looked great from the outside and the view was magnificent. Unfortunately the stove was an old Coleman burner you had to light yourself, the toilet had a difficult time working, I had to open the back and manually pull the flapper up when I got there. The A/C was only in the bedroom. The bedroom was an open fishbowl with a great view and no curtains or any type of windows shade so I'm sure the view from outside looking in was entertaining. The host and owner are very kind and polite but I...

"Pleasant staff from check in to check out. Convenient breakfast on site"

"I will start with acknowledging that this place isn’t for everyone. If you want the Ritz Carlton experience, save yourself some trouble by not booking here. If you want a laid back stay with fantastic people, great location, and delicious included breakfast, this is the place for you! The staff here were all absolutely amazing! Every person we spoke with was friendly, helpful, and accommodating. I can’t say enough good things about them! Location in downtown Charlotte Amalie was perfect for us...