Hotel dekat Taman Nasional Pegunungan Great Smoky

"Expected better"

"Enjoyed stay!"

"Nice place and within walking distance to everything in town. Nice pool. Parking is a little tricky in some spots. We would stay there again."

"Parking is a little tight, but manageable."

"No breakfast available at this time. Trash cans in hallway full for days. Key cards had to be reprogrammed daily which was inconvenient. Location was great. Right on the main road in Gatlinburg."

"I didn't enjoy my stay there; there were many shortcomings in the rooms."

"Nice place to stay!"

"Definitely a "mature" property. Multi-level, motel style layout - separate buildings from check-in office, breakfast area (in newer event center) so walking outside a lot. Room was surprisingly spacious and very comfortable. Balcony overlooking creek and walkway was nice and offered good privacy from others. Pretty good breakfast and decent (outdoor) pool area for both kids and adults. A little further away from main strip than expected but free trolley stop right out front solved that. ...

"Wonderful historic building with wonderful stories about the history of Gatlinburg. It's right next to the Sky Chairs & great people watching property."

"We were extremely disappointed with our stay. After a long day of traveling with our family, we checked into this hotel expecting a clean and comfortable room. Instead, as soon as we entered the bathroom, we found stains at the bottom of the bathtub, and when we lifted the bath mat, there was hair underneath it inside the tub. It was obvious that the room had not been properly cleaned. The hotel looked nothing like the pictures online. Everything appeared old, poorly maintained, and in need of...

"The pool chemicals were extremely strong when we stayed here. My daughter’s eyes were burned partially because she didn’t listen to me and keep her eyes closed and partially because the pool was so strong. A staff member gave me an eye rinse and that helped tremendously! I gave this hotel 5 stars even still, although I rated the amenities 4 stars because of this. The hotel manager made it right and adjusted my stay at check out when we left early and he also assured me maintenance would fix the...

"Always a fantastic resort feeling from the first step in the hotel!"

"One of the elevators were out of service"

"Rooms were nice and clean. The hotel location makes it easy to walk anywhere downtown. Breakfast could use a change up some days. It was the same eggs, sausage patty, biscuit and gravy daily. Coffee was good Parking can be challenging in the garage if you have a larger vehicle."

"Very friendly staff, spacious room, beautiful river view porch, excellent location close to main area and really good breakfasts."

"Location is excellent Breakfast is really bad and a joke, same stuff every single day, it should not be advertised as a hotel with breakfast Cleaning is limited, they didn’t change beds or vacuumed"

"We had a very nice stay for our anniversary weekend! Our favorite part was the location because all of the bars and restaurants are in walking distance."

"The sound and view of the river was awesome"

"The living room area was a bit small but it al worked out since it was just two teenager and two adults. The facility is absolutely beautiful and the drive was so scenic and peaceful. We always choose Embassy Suites for the hot breakfast and great customer service! I would go again with my girlfriends for sure!"