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"The room was clean, well-stocked, and comfortable. We were allowed to check out late. And every request to the front desk or housekeeping was responded to quickly, with a follow-up to make sure I was satisfied. Also, I love that you have enough chairs at the pool and beach to accommodate everyone who wants one. "

"The facilities were spectacular, the beach was exceptionally clean, entertainment was fabulous! Would defiantly recommend to enjoy their stay at Serenade. The Spa would need to adjust their prices to a more reasonable rates. Spa is definitely overcharging for their facilities use, and their massages. Facilities use as $60!! should be more like $25-$35. Massages were $199 p/p. should be more in rage of $100-150. I could have used less in "selling" from the hotel staff on the excursions. "

"Everything was perfect. Staf very hospitable "

"The rooms were modern, in good repair, daily cleaning staff was excellent. Food was very good , fresh lots of variety. Restaurant choices were very nice and good variety. Pools gorgeous and clean . Beach area was fairly clean and lots of sand to walk daily. Staff friendly and attentive especially in buffet dining. Entertainment was varied and some excellent bands, singers, piano lounge, MJ, magician were all enjoyable "

"The food, the staff, the cleanliness of the rooms and property- 10/10. This was our third stay at this particular RIU and it did not disappoint. "

"Everything was really good, me and my had a great time. I will say the entertainment wasn’t that good, and it was hard to find chairs in the shade near the pool or beach because people would get there early and leave towels/belongings on the chairs and then leave so nobody else could use it. That was beyond annoying. Outside of that the food was good, the staff was friendly. I’d go back for sure"

"I loved it"

"Better than expected "

"Large room, we had a balcony overlooking the pool. It was a little outdated but who cares! I’ll be back! "