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Kagetsuen

2.5 star property
Suburban hotel with sauna and restaurant

Choose dates to view prices

Photo gallery for Kagetsuen

Public bath
Hiking
Reception
Comfort Twin Room, Non Smoking, Garden View (With Tatami Area) | Desk, free WiFi
Daily buffet breakfast (JPY 2200 per person)
Kagetsuen blends garden landscapes and hot springs in one serene setting. Relax in the indoor mineral hot spring onsen after time at the driving range. The peaceful atmosphere consistently earns praise from guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area) | Desk, free WiFi

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, free WiFi

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | Desk, free WiFi

Japanese Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 3 Single Futons

View all photos for Renovated Room with Tatami Area and Garden View, Non Smoking

Renovated Room with Tatami Area and Garden View, Non Smoking | Desk, free WiFi

Renovated Room with Tatami Area and Garden View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About the area

Map
SENGOKUHARA, 1244, Hakone, Kanagawa Prefecture, 250 0631

What's nearby

  • Lake Ashi - 14 min walk - 1.2 km
  • Ōwakudani - 6 min drive - 3.1 km
  • Hakone Shrine - 9 min drive - 7.1 km
  • Hakone Kowakien Yunessun - 11 min drive - 6.3 km
  • Hakone Open Air Museum - 12 min drive - 7.0 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Miyanoshita Station - 14 min drive
  • Tokyo (HND-Haneda) - 125 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬6 min drive
  • ‪桃源台ビューレストラン - ‬17 min walk
  • ‪じねんじょ蕎麦 箱根九十九 - ‬7 min drive
  • ‪グランリヴィエール箱根 - ‬4 min drive
  • ‪CAFE TUNE - ‬8 min drive

About this property

Kagetsuen

Hotel near Ōwakudani
Located close to Lake Ashi and Hakone Gora Park, Kagetsuen provides an indoor mineral hot spring (onsen), shopping on-site and a garden. Tee up with amenities such as a driving range at this hotel. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and luggage storage
  • A banquet hall, 3 meeting rooms and a vending machine
Room features
All 62 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bidets, free toiletries and hairdryers
  • Fridges, children's slippers and electric kettles

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  • Air conditioning
  • Laundry
  • Microwave
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,540 for children
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Golf driving range
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a national park

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Hot springs open from 2:00 PM - 11:30 PM
  • Hot springs water temperature - 41 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1540 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to 11:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kagetsuen Hotel Hakone
Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel Hakone

Frequently asked questions

Is Kagetsuen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kagetsuen?

Self-parking is free at this property.

What time is check-in at Kagetsuen?

Check-in begins at 3 PM.

What time is check-out at Kagetsuen?

Checkout is at 11 AM.

Where is Kagetsuen located?

Located in Sengokuhara, this golf hotel is 1.2 mi (2 km) from Ōwakudani, and within 6 mi (10 km) of Hakone Gora Park and Hakone Kowakien Yunessun. Lake Ashi and Hakone Shrine are also within 6 mi (10 km).

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Kagetsuen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 66 reviews
Rating 8 - Good. 24 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place on Hakone

Comfy room. On good weather you can see Mt. Fuji from some rooms. We really enjoied private onsen.Tasty breakfest with various options.
Stayed 2 nights in Feb 2025

8/10 Good

Heesun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좀 외진데 있어서 걱정은 했지만 숙소는 방도 크고 좋았습니다. 일본식 느낌은 숙소고 유카타랑 수건, 찻잔세트가 준비되어있었어요. 첫날은 방이 좀 추워서 말씀 드리니 바로 방 바꿔주셨고 둘째날은 좀 덜 추웠어요. T노선 버스정류장 바로 앞이고 도겐다이항까지 버스로 2분거리입니다. 4인가족 가성비는 좋았어요~
Stayed 2 nights in Feb 2025

8/10 Good

bamdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the bus station and a fair distance from the main city restaurants. The rooms were decent in terms of cleanliness and spacious enough.
View from the room
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Disliked: Cleanliness
A place stuck in time but not in a good way I recommend to skip if you can afford better places in the area, the room was old and lack of proper maintenance ex: the AC filters were full of dust, the carpet had stains and the celling of the bathroom had a mold spot. On top of that, we felt that the clerk at the reception refereded to us as "gaijin" in a disrespectful way when we book for the diner.
Stayed 2 nights in Sep 2024

8/10 Good

SAORI

Liked: Staff & service, room comfort

あいにくの天気でしたがお風呂を満喫！

温質もよくお部屋も快適でした。窓ガラスに子供の手跡があったり掃除には気になったところもありましたが、サービスもアットホームで個室温泉が無料で利用できたり、バイキングも大満足でした。
Stayed 1 night in Oct 2024

10/10 Excellent

satomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も清潔で広くてゆっくり出来ました！ お風呂も硫黄泉で肌もツルツルに。 スタッフの方達の対応も良く安心して利用出来ました。是非また箱根に行く時は利用させていただきます！
Stayed 1 night in Aug 2024

4/10 Poor

Jesus

Disliked: Cleanliness, property conditions & facilities
Las instalaciones se ven viejas, descuidadas y sucias. Solo habia habitaciones para fumadores disponibles por lo que el olor era insoportable. La habitacion se veia descuidada con algunas zonas con polvo y telarañas, la cortina de la regadera tenia moho. Para desayunar o cenar tienes que hacer reservación de otra manera hay una tienda con pocas opciones de comida instantánea. El personal del hotel es amable.

8/10 Good

jimei

Liked: Cleanliness
部屋には水2本だけ用意しておけばいいですし、シャンプーやボディーソープも用意していませんでした。
Stayed 1 night in Sep 2023

8/10 Good

のりひと

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事には気をつけてください
Stayed 1 night in Apr 2022

8/10 Good

Masaki

Liked: Staff & service, amenities
将棋、囲碁のタイトル戦の場所として、過去から多数の歴史を刻んでいる。 温泉水がまろやかで心地よく、４つある専用風呂は便利です。 施設がもう少し新しいとなお、いい。
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the hotel ☺️
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
部屋に入ってチョット臭いが気になりました〜禁煙かどうか確認していなかったな〜と思いました！私の確認ミスでしたー 古いホテルと思っていましたがお値段から言えば良いと思います。
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

お風呂が良かった。 お部屋も綺麗ですごしやすかった。
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても泊まりやすかったです。 ありがとうございました。
Stayed 1 night in Mar 2021

10/10 Excellent

RX, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2020

6/10 Okay

sato

Liked: Staff & service

精算時に

フロントでチェックアウトをした時に精算はありませんと言われてホテルを後にしようとしましたがフロントの方が走って出てきて入湯税がありましたって走ってきました。
Stayed 1 night in Oct 2020

10/10 Excellent

GlobalAki, 川崎市

Liked: Staff & service, amenities, property conditions & facilities
3泊4日、広めの部屋でのんびり過ごせました。部屋は清掃が丁寧で、清潔感がありました。また周囲の環境が静かなこともこのホテルが気に入っている理由の一つです。 何回も宿泊していて、朝食ビュッフェが好きなのですが、今回は新型コロナウィルスのこともあり、コンビニで買った朝食を自室でにしました。 また温泉も入りませんでした。お願いすることがあれば、各部屋のバスルームにもシャンプー、ボディーソープを置いていただきたいことです。
Stayed 3 nights in Aug 2020

10/10 Excellent

syota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

頑張ろう！

大変な状況の中しっかり対応して頂きました。
Stayed 1 night in Mar 2020

10/10 Excellent

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした

建物は古いですが清掃が行き届いており快適に過ごせました。温泉が２４時間入れとても良かった。チェックインが２１時頃になってしまいましたが、フロントの方が大変親切に館内の説明をして頂き好印象でした。是非また宿泊したいホテルです
Stayed 1 night in Feb 2020

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オッケーです。

満足です。 フロントの方が団体客に気をとられ？個人客への対応がおろそかでした。 備品も食事(朝食バイキング)も大満足です。
Stayed 1 night in Nov 2019

8/10 Good

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分です。

部屋の広さも十分。快適に過ごせました。 朝食のみついたプランだったので、夕飯は 遅めの昼食だったこともあり車で数分のコンビニへ。大浴場は単純泉、空いていればその都度自由に利用可能な貸切風呂は硫黄泉でお風呂も満喫。星の王子様ミュージアムやガラスミュージアムも近く自家用車での自分達に とっては利便性も良かったので、また機会があれば利用したいです。
Stayed 1 night in Oct 2019

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good simple hotel and rooms with onsen

Nice simple 200 or so room hotel up in the hills of Hakone. Definitely nothing fancy and no nearby restaurants within easy walk, but small and comfy rooms at a reasonable price. I was there for golf the next day and drove, so easy one night stay before golfing and returning back to Tokyo. Nice onsen baths, and good basic accommodation.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

【がっかり】

布団に、血液がついてありました。 今まで建物が古くても満足していて、何回も（2012年ぐらいから５－６回）利用してきましたが、今回、布団に血液がついているのをみて、すごくがっかりしました。 施設が全般的に古いのは、どうしよもないし、別に大きい不満はないですが、布団ぐらいはちゃんと管理してほしいです。
Stayed 1 night in Oct 2019

10/10 Excellent

ytakeuch, さいたま

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しかったです。
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A short bus ride to the hakone pirate ships. Catch the pirate ships to the hakone shrine and a 711. No restaurants near hotel.
Stayed 1 night in Jul 2019