Search Hotels Near Hampshire Hills Shopping Center, Charlotte

"Not very clean at all in the room"

"Clean room and friendly staff "

"Booked online and was denied service because they do not allow residents or people with a Charlotte address to stay at their hotel."

"Elevator was out of order and only had rooms available upstairs. Said to contact Travelocity for full refund! "

"Bed was terribly ble should be removed and trashed! Shower was wheel chair accessible but I wouldn’t use it it did not appear to be clean. "

"The room smelled (humid). Breakfast was fine and parking was good as well. The sofa bed is extremely old, don’t think anyone could sleep comfortably on it. "

"The initial check-in was unusual. I waited about ten minutes while the clerk behind the desk and a young lady were figuring out about her checking in. He didn’t smile once and didn’t seem to know what he was doing. When it was my turn, no smile, no welcome, just “next.” Then, I swear, he had his finger up his nose, right there in front of me and other waiting customers. He asks for my ID and credit card and I said, “not after you were picking your nose!” So he stepped into the room adjacent to the front desk and I presumed he washed his hands somehow. Even so, when I got upstairs, I wiped down my credit card, ID and room key cards with Purell hand wipes. That guy behind the desk needs to learn some customer service. He acted like he wished he was anywhere else. He’s in the wrong business."

"Breakfast no good. Please put in eggs scramble or overeasy "

"TLDR: We checked in, then left immediately upon seeing the room. It was nothing like the photos. It was grungy and poorly maintained. My daughter heard scratching on one side of the room. It is VERY noisy - you can hear every step when someone walks by. It has an extremely weird smell. Not sure if it’s cleaning products or what. The uber driver that picked us up said that it’s a pretty unsafe location. We were fortunate that we had the option to stay somewhere else. There are other hotels nearby that aren’t much more expensive but are a lot nicer."