Hotel dekat Museum Sejarah Hangzhou

"I had a wonderful stay at this hotel. I was there for two nights after having a business trip to Shanghai and enjoyed my time in this charming city. I have never had a hotel staff be more attentive and helpful in my 25 years of traveling for business. In Shanghai, I stayed at a hotel that cost five times as much as this and no offense to that establishment, but this group of front desk, clerks, and office personnel were the best of my trip. The hotel itself is charming and located in a...

"Front desk staffs are very helpful. Very satisfied with their service. Excellent location. Clean room. Shops, restaurants nearby."

"Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. "

"I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views). This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and...

"the breakfast is assum..."

"服務非常棒"

"Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte. "

"レンジと洗濯機が付いているのが非常に良かったです"

"Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. "

"Albergo pulito nuovo con colazione a buffet buona"

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"客室良かったです。スタッフも親切でした。"

"Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear."

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...