Hidalgo hotel guide. El Cid hotel in Hidalgo, Quintana Roo

"This was my second time staying here, and I’ll definitely be back! The rooms are clean and comfortable with everything you need, even if they’re a little bit old. The pools and the beach are amazing — perfect for relaxing and enjoying the day. But honestly, the best part of this resort is the staff. Everyone I met was super friendly and attentive. Elías at breakfast, Martín at the bar, and Moises at Palmar Market really stood out — they’re all so kind, fun, and great at what they do. They made my stay extra special! "

"Everything is very clean and there are plenty of attentive staff."

"Our stay was so relaxing it was the exact getaway we needed. The property was beautiful, the food was delicious, and most important the staff made the stay even more enjoyable. I want to make an emphasis on the entertainment team’s efforts to make our time there so fun. More specifically Jose! He is always able to get everyone involved in activities, he’s super kind, has a great sense of humor, and kept all of the activities flowing perfectly according to the schedule posted on the Hyatt app. Thank you Jose and the rest of the staff we had a blast! We will definitely be coming back for some more beach and pool volleyball as soon as we’re able to. I definitely recommend Secrets the Vine! "

"It was great"

"Perfect hotel, over and over again !!"

"Had an amazing time! Third time staying here and the staff is always amazing! Clean rooms, great food, and the perfect pool! Will always return 😊"