Hotel Keluarga di Isla Mujeres

"The staff stood out the most for me. Juan and Airan (Alex) were very helpful during my stay. The hotel is conveniently located steps away from the ferry port and walking distance to everything on the island."

"Desayunamos en el restaurante BUHOS un par de días. Fue lo más bajo de estas vacaciones. El servicio al cliente es pésimo, especialmente el de la mánager de Buhos, que no tiene trato y siempre está de mal humor. Esto contagia a todos los meseros. Ella necesita mejorar su trato con los clientes."

"The stay was nice and the pool and beach were great! However they lied to me about saying they'd take off $162 from my boat trip if I go to a time share sales meeting. Not only were they "not able to return the money", but they made me go to the meeting when my 2 year old son was sick. It was super unprofessional and an outright lie on their part, just to get their numbers in. Be cautious of the sales team."

"They have lower the quality of the food and drinks . Was better in 2023"

"The staff and property was wonderful."

"Todo excelente en general, desde la higiene hasta la calidad de los alimentos y la atención en los servicios. El acceso a la playa, las albercas, todo me pareció espectacular, sin duda volvería."