Hotel dekat John Christ Winery

"After checking in I could not open the room written on the card envelope. I went back down to have the card set up a second time and it failed to work again. I went back down and a different front desk attendant asked my name to look up my reservation and discovered the wrong room and floor was written on the envelope. It was very inconvenient as I had a cart full of luggage to haul back and forth and the “wrong” room was very far from the front desk."

"Nice hotel with large rooms. Breakfast was standard hotel breakfast. Coffee was available all day. Pool was huge with a large hot tub and a kids area with splash pad water features. The splash pad area made the area noisy, but worth it if you have littles. Pool was a bit cloudy while we were there. Housekeeping replaced our towels daily and emptied trash but did not touch the beds. I would definitely stay there again."

"It was a good experience"

"It’s very worst and the staff was very rude"

"The hotel was decent for what I needed it for."

"I loved it. So happy to have gotten a room the power outage in my suburb of CLE due to high heat / electrical failure caused me to need a spot. So clean, so well decorated, so comfortable, the continental breakfast incredible, loads of choice, an excellent experience I wish I could live there"

"Yes"

"I called Wednesday around 4 to cancel the 3rd night of our stay. The reservation said we could cancel until 5p on Wednesday. I talked to a lady and she said the reservation was changed. When we checked in the 3rd night was still on the bill. The person we checked in said when we check out just to let them know we were checking out early and the last night would be taken off. This morning when we checked out the lady at the desk says she cant do anything.. and we would have needed to call...

"Toilet did not work when we came in and had no maintenance to fix it, rooms and hallways smelled of cigarettes"

"I prepaid for my room and was told there aren't any available rooms when I arrived. Had to scramble to find other lodging at the last minute and missed part of our concert."

"All was good, check out time 11am is too early specially when you check in at midnight."

"Breakfast was great! Very happy with our stay."

"Nice area. Nice housekeeping ladies. Rude front desk."

"Other than the bug that was on my pillowcase, the room wasn't too bad. The beds were comfortable"

"All bed sheets were dirty, room not cleaned. Horrible experience."

"I enjoyed the fact, the room layout was different when compared to other hotels I’ve stayed at"

"Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts."

"Staff is good. It’s clean. Breakfast was as expected. The back door though it doesn’t lock and there’s homeless people right behind the hotel so that’s kinda scary knowing that door is always unlocked. The rooms honestly don’t seem to of been updated ever. The fridge can’t keep things cold or frozen in the little freezer box and anytime you use the microwave the lights flicker. Only one side of the bed has an outlet so my partner couldn’t charge their devices conveniently. Maybe it’s just an...

"Very big"