Jungut Batu hotel guide. Independent hotel in Jungut Batu, Lembongan Island

"Things started off a bit rocky but there is nothing like excellence customer service to rectify things. Top notch customer service! Great restaurants. Spa and amenities great. Location great. They just need smart TV’s "

"Room, view, staff, breakfast amazing.. cleanliness was top notch"

"We liked everything about this 5 star hotel. Half an hour from the airport in light traffic gets you to this oasis of peace and tranquility. Water fountains, ponds, ducks. A brilliant breakfast - definitely worth paying extra for. Beautiful swimming pools. Not cheap - but you get what you pay for."

"Property is great but what makes it unique is staff . Staff is working for more than 20-25 years still so passionate and helpful . Even new staff members are so gentle and humble . The staff and there hospitality takes it to another level . Buffet is one of the best and Ikan restaurant food is amazing too . Room service is top notch , rooms are cleaned twice a day . Hotel team goes over and beyond if they know you are there for any celebration. Our room was decorated as they were aware that we were there for my hubbys bday . This was my second visit and will definitely revisit ."

"The location of the property would be hard to beat if you were looking for a central location for the hustle and bustle of shopping , but also the quiet of a resort type atmosphere. Not only was the position of the accommodation perfect for shopping, but it is also situated on the beach. Accommodation was quite spacious and well maintained. Found all staff extremely friendly and helpful. Would definitely recommend staying here and will be visiting again "

"Man it was the best birthday ever. They gave me complimentary cake free 5star 2 hour massage and a free dinner. I felt safe and secure. The whole staff was amazing. I will definitely be returning. Best hotel I’ve stayed in so far!"

"The kids club was great, my little one enjoyed going to this place when he is not swimming all day. Thanks to Eleina for your kind service."

"Staff were fantastic and super helpful! Great breakfast and nice pool! Super chill!"

"What a beautiful hotel! Grand, large, wonderful service. The suites with private pool are stunning. The only downside … trying to figure out the myriad elevators is impossible. So get ready to get continuously lost ;-)"