Portage Inn & Suites

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Country Inn & Suites by Radisson in Kalamazoo's business district offers a free breakfast buffet and cozy fireplace. Guests can enjoy the library, try archery, swim in the indoor pool, and use the 24-hour business center. Staff are consistently praised by previous guests.

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Comfort Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Air-conditioning
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Single Room (King Jacuzzi Room)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Standard Single Room (Queen Room , Assessable)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
1912 E Kilgore Rd, Portage, MI, 49002

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 2 min drive

About this property

Portage Inn & Suites

Hotel near Western Michigan University
Consider a stay at Portage Inn & Suites and take advantage of a library, laundry facilities and a fireplace in reception. Enjoy the gym, as well as activities such as archery. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Smoke-free property, a 24-hour front desk and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 79 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 30 April 2025 to 5 May 2025 (dates subject to change).
The following facilities or services will be unavailable from February 23 2025 to September 3 2026 (dates subject to change):
  • Breakfast
  • Ski facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Kalamazoo
Country Inn Carlson Kalamazoo
Portage Inn & Suites Hotel
Portage Inn & Suites Portage
Portage Inn & Suites Hotel Portage

Frequently asked questions

Is Portage Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portage Inn & Suites?

Self-parking is free at this property.

What time is check-in at Portage Inn & Suites?

Check-in start time: 3 PM; check-in end time: 1:30 AM.

What time is check-out at Portage Inn & Suites?

Checkout is at 11:00 AM.

Where is Portage Inn & Suites located?

Situated near the airport, this hotel is within 2 miles (3 km) of Milham Park Golf Club, Air Zoo and Wings Event Center. Portage Creek Bicentennial Park and Southland Shopping Center are also within 3 miles (5 km).

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Portage Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 188 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 180 out of 1001 reviews
Rating 2 - Terrible. 176 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Tons of food spots and friendly service!
Stayed 2 nights in Jan 2025

6/10 Okay

Joanne

It was just ok I know that they are working on things here!
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here each time we come to Kalamazoo and have not been disappointed yet.
Stayed 2 nights in Mar 2024

6/10 Okay

debra

The hotel was freshly painted and our room was very clean.
Stayed 1 night in Sep 2024

6/10 Okay

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is very friendly. The room was very dirty there was residue over the night stand. The sheets were stained. Dust and hair found around the room. Would not stay again due to lack of cleanliness.
Stayed 1 night in Mar 2025

4/10 Poor

Anabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Pretty outdated. My room could’ve used some more sweeping. Front desk was not friendly at all. Little bit of an attitude. Roach in one of my rooms!
Stayed 1 night in Apr 2025

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we stayed in was full of stains and it felt very unclean, the attendant was very rude, and the pool was indoors but was not heated so it was incredibly cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Everything was as advertised. Check in was a breeze with friendly staff. Rooms were clean. Was quiet at night. Would recommend to anyone, will visit again.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for work. Overall experience was good. Room carpets could be cleaner, especially behind furniture, but the important thing for me was that the bed and the bathroom were clean, and they were perfectly fine. I plan on staying here again.
Stayed 2 nights in Sep 2024

8/10 Good

Dondi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice breakfast was good except coffee is very weak
Stayed 3 nights in Nov 2023

6/10 Okay

Janet

Carpet stained needed to be updated, walls to thin could hear people in next room, had to get someone to fix air conditioner, free breakfast was very good and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Joe

Liked: Staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent. The bed was very comfortable. The room had a refrigerator, microwave, and coffee maker. Unfortunately, I didn't have time to use the pool, as it looked very nice.
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice as well as the staff. I would suggest updating the room bathroom
Stayed 2 nights in Nov 2023

8/10 Good

Phyllis

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Run down hotel. Bathroom was dirty/stained, old furniture. Not many restaurants around hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better then the reviews

A lot of the reviews had me worried but the room were nice and clean - breakfast was breakfast but they kept if full and hot! Will definitely stay here again!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024

6/10 Okay

Leann

Liked: Staff & service
Older facilities with notable wear, however, facility appeared clean and staff was attentive.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerks were very kind and helpful. The room was very clean and nice. The breakfast had a lot of nice choices. Everything was excellent, except one thing, the pool room was very chilly!
Stayed 1 night in Mar 2023

6/10 Okay

Terrance

Average
Stayed 1 night in Sep 2024

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was so cold in the hallways and in my room the heat was on night but it wasn’t traveling to the other part of the room. The water was luke warm
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and Caleb was very helpful. Wifi in the room was spotty- we had bad storms not sure if that was part of the issue, it wasn't a necessity for us so not a big deal. The room was nice, some work had been done recently you could tell. It was pretty clean. The price was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with lots of space, but thin walls where noise traveld
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrestling teamtrup

Great hotel stay. Took a high school team to team state finals. Booked 12 rooms. They were able to check us in early. Reene was extremely helpful at check out making sure we got all the receipts. We plan on making it back again next year and rebooking
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good Staff - Breakfast "eh"

The room was what we expected - appropriately clean, air conditioning worked, etc. The staff was VERY friendly and helpful. The biggest negative of this stay was the breakfast area. The eating area had not been cleaned - there was still trash from the night before. The breakfast selections were very limited.
Stayed 2 nights in Jun 2024