Kim Ma hotel guide. Pan Pacific Hotels & Resorts hotel in Kim Ma, Hanoi

"The breakfast was outstanding. In a country noted for the hotel breakfasts this was one of the best. The room was lovely; immaculately clean with a lovely bathroom. TV and lighting so easy to use. Staff very helpful, warm and went out of their way to make the stay enjoyable. "

"工作人员非常乐于助人,竭尽全力确保我们的舒适。 室中怡人,阳台甚美,虽在旧城,亦不甚喧。 房间很舒服。"

"Great staff!"

"All staff very helpful and accommodating. Good recommendations for places to visit and to eat."

"We had a fantastic stay and would happily stay again. The hotel is well located and easy to access the highlights of the Old Quarter. The room was comfortable and clean. The staff service was exceptional, they learnt our names and always welcomed us each time we left or returned, as well as shared advice and tips. Lily was a standout host and made our stay enjoyable. The breakfast exceeded expectations and was delicious and the spa services were excellent also. "

"The service and staff attentiveness is really amazing! We stayed here for a weekend and then went to Sapa and Ha Long. They booked us a taxi when checking out and when we wanted to keep our luggage for a few hours before our flight after we came back from Ha Long, they let us put our luggage even though we stayed with them the previous week. I have never seen this before. Highly recommended if you are staying in Hanoi"

"Excellent place "

"The rooms were very comfortable, nice, and clean. The Level lounge was great to have access for visits by guests and quiet place to relax."

"The breakfast was an amazing thread, with foods from all over the world, representing many cultures. The drink options were expansive, with several juices, teas, coffees, different milk (skim, low fat, whole). They also had a cook that would make you any kind of egg you wanted, including eggs benedfict, upon request. Very nice. "