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Reviews of Bakung Sari Resort and Spa

3 out of 5
Bakung Sari Resort and Spa
Jl. Singasari, Kuta, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 792 reviews" "
Rating 8 - Good. 306 out of 792 reviews" "
Rating 6 - Okay. 199 out of 792 reviews" "
Rating 4 - Poor. 85 out of 792 reviews" "
Rating 2 - Terrible. 52 out of 792 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Malia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style Balinese atmosphere and gardens we enjoyed.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 8 nights in Mar 2024

6/10 Okay

Sebastian

Liked: Amenities
Property was decent for the money
Stayed 1 night in Mar 2024

8/10 Good

Paul

Disliked: Staff & service
Stayed 15 nights in Feb 2024

6/10 Okay

Abdulla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
2 star
Stayed 14 nights in Feb 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 10 nights in Dec 2023

2/10 Terrible

Joel Charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. Lots of mould in room and not overly clean.
Stayed 4 nights in Jan 2024

6/10 Okay

Charanjith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

jacob

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

SORIN PETRICA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2023

8/10 Good

Martinho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel service very good
Stayed 1 night in Dec 2023

2/10 Terrible

Siti

Stayed 1 night in Nov 2023

8/10 Good

Diser

Liked: Cleanliness, staff & service
Stayed 14 nights in Oct 2023

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Terrible service at front lobby, and couldn’t replace towels. I had to ask for clean towels and that happened once in 10 days. I asked for a towel for the pool and they refused. You get what you pay for that’s for sure. Wouldn’t recommend them to friends
Stayed 10 nights in Oct 2023

8/10 Good

Catherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Fantastic location Pool great Gardens amazing Very noisy guests didn't feel like security dealt with it Property needs an overhaul so overdue for an update eg we stayed here over 25 years ago no changes at all felt like I had gone back in time room was very smelly ( mouldy smell )
Stayed 3 nights in Sep 2023

10/10 Excellent

Maxine

Stayed 2 nights in Sep 2023

8/10 Good

ida marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, fantasic location. will be back
We booked a 14 night stay for 5 rooms with 10 adults. Widani the front desk mgr also hooked us up with her brother who was a van driver when klook.com canceled our van after accepting our reservation and billed credit card. We are realists, The hotel is only USD 18 per night with breakfast so we did not expect a Hilton. In saying that, we booked months ahead but started to panic with recent reviews posted on hotels.com. Several 4/10 back to back. Complaints were no hot water, a noisy temple nearby, and dirty rooms. To our surprise, the rooms were ok. The hot water required 3-5 mins to get to temp but was screaming hot at 70C. Add cold on the mixer for a great, strong pressure shower in all 8 rooms on all 3 floors in both left and right pool facing rooms.The rooms need a refresh with new paint and linens, but the sheets were clean. The beds were firm but comfortable. Air Con is a super quiet mini-split system with remote control. My guess is those who gave 4/10 reviews did not give it time to warm up and confused a room that is tired with one that is not clean. Wifi sucked. Data on local sim worked well The grounds were impeccable. The pool was clean and refreshing. Great Sari burger and club delivered to the room. Breakfast was just adequate. No western food such as bacon, ham or sausages. Eggs were made to order. The hotel has some issues but overall, it's fantastic value, in a fantastic location. 8/10
Stayed 14 nights in Jun 2023

8/10 Good

Neil

Very hospitable
Stayed 1 night in Sep 2023

8/10 Good

bruce

Liked: Cleanliness, staff & service
Hotel is a very good budget hotel and extremely good value for money. It is dated but well run, clean pool with limited day beds but were always available. Rooms are clean with a balcony that overlooks the pool or are poolside. Room supplies are limited furnishings including Fridge, TV, Kettle, Soap, Towels and Toilet Paper. Rooms cleaned daily. BYO Coffee and Shampoo. Very convenient to Kuta with 5-minute walk to the beach.
Stayed 7 nights in Aug 2023

10/10 Excellent

Karl

Stayed 2 nights in Aug 2023

2/10 Terrible

Monica, Perth

Stayed 16 nights in Jul 2023

6/10 Okay

Leonie

Liked: Staff & service
Disliked: Property conditions & facilities
As always the staff were very friendly and helpful. The rooms are in need of renovation or repair.
Stayed 14 nights in Jul 2023

4/10 Poor

Shubhpreet

Stayed 3 nights in Jul 2023

10/10 Excellent

Utufaasili

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sophie

Travelled with partner
Liked: Staff & service
Great stay at the hotel for 5 nights, had a couple of nights where we were woke in the early hours of the morning between 1am-3am due to loud banging, kids running around the hallway screaming/crying which kept us up for a while but overall a decent stay for the price you pay. Would definitely stay again in the future
Stayed 5 nights in Jul 2023

4/10 Poor

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

jihun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price
This hotel is cheap but worthy. They have swimming pool and reasonable breakfast. and it is close Kuta beach within 10 minutes by walking.
Stayed 2 nights in Jun 2023

2/10 Terrible

anass

Stayed 1 night in Jun 2023

4/10 Poor

Wendy Ann

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately we didn’t t stay as the property didn’t suit our needs.
Stayed 12 nights in May 2023

8/10 Good

Thiha, perth

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely ,worth the money
Stayed 1 night in May 2023

8/10 Good

Apollo

Liked: Staff & service
Pool was a bit dirty looking so we didn’t use it, room was very outdated but did the job. Gardens were beautiful and the staff were all very nice. Overall for what we paid it was good! Breakfast was limited but was nice. Location was great and felt peaceful.
Stayed 3 nights in May 2023

4/10 Poor

Pooja

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was totally disappointed when I reached the place. The pictures were great far from reality. Very old establishment with murky smell. Staff were helpful and I had to change my initial room but then the second room had a malfunctioning flush, didn’t work at all. Will never stay in this pace
Stayed 1 night in Apr 2023

10/10 Excellent

James

Stayed 27 nights in Feb 2023

8/10 Good

Geoffrey

Stayed 12 nights in Feb 2023

2/10 Terrible

Klara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Worst hotel ever. Disgusting and ants everywhere. Would never recommend this to anyone. Stay away
Stayed 2 nights in Feb 2023

8/10 Good

Stanley, Sacramento

Stayed 3 nights in Feb 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, my room was very clean, the breakfast that was included was tasty I’ll definitely be staying there again
Stayed 6 nights in Feb 2023

10/10 Excellent

NUR FADILLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb, in the middle of Kuta. Near to airport and attraction place. Easy to get food and convenience store located everywhere near the stay. Only the breakfast little bit bland. The rest was good.
Stayed 1 night in Feb 2023

8/10 Good

Gary Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 26 nights in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Edward

Stayed 1 night in Jan 2023

4/10 Poor

mike

Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very friendly
Stayed 9 nights in Jan 2023

2/10 Terrible

Vita

Disliked: Cleanliness, property conditions & facilities
Cleaniness of the room, left much to be desired
Stayed 7 nights in Jan 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Just one night stay but room clean and friendly staff...would stay again

10/10 Excellent

Abdul Rahim bin, Ampang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nearby within food street. Just half km to Kuta Beach. It is walking distance. Anyway, this is 3 star hotel budget. Dun expect much service. For me, AC good, toilet acceptable, that all coz I was spend more time at outside rather than in the hotel. Just go back for sleep only.. 😊😊.. Tq Bakung Sari..
Stayed 5 nights in Dec 2022