Cari Town House di LAX Area

"Westin's system needs to fixed. When we checked inthe keys to our room did not work. So, we headed back down to find out we had the keys to the wrong room. 2nd day, our room keys didn't work again, luckily your staff assisted me in reprogramming my key to work. Your staff made it wonderful, but your system is a mess. Also, kudos to your cafe staff, excellent customer service. "

"Room and fitness center was very lackluster considering the price. Parking is also way too expensive. "

"I was disappointed about the front desk staffing. When I came to checkout, I could not process my account items notwithstanding waiting for 15 minutes (nobody ahead of me) for the staff member to get off the phone. It was 6:30 a.m. and there was only one person at reception who was constantly in the back office and on the phone (repeated calls). Accordingly, because I needed to get to my flight, I could not do an orderly checkout. Really disappointing."

"The airport shuttle service was terrible. When I first called, they told me 15 to 20 minutes waiting time. Forty five minutes later I had to call again. It took about 1 hr and 15 minutes before they picked me up. I even had to send a picture to the driver to show where we were standing."

"Don't use this hotel for quick access to LAX unless you can walk the whole mile with your luggage. Their shuttle is never there and bypasses when full. Rooms are large but the furniture and design is terrible."

"It is close to Sofi and Intuit but that’s about all it has going for it. There was long black hairs on the bathroom floor. It was missing a $5 toliet paper rod - not a big deal just a pain in the butt, no tissues, no coffee maker, towels are toddler size at best. The floor had a big dip and masking tape over that area, so who knows what happened. The noise level from outside was not only annoying but kept us all up and the pillows were hard as socks. "

"Two words -disgusting and cockroaches The headboard was full of dust and stains. There was graffiti on the wall. The nightstands were broken and missing chunks out of them. There was a mole and stains on the shower curtain. We found dead cockroaches as well as three live cockroaches. It was disgusting watching them crawl on our items. Yes we did get refunded for our stay, but we didn’t get any apology. Would never recommend."

"Clean room"

"Nice stay"