Exterior

Reviews of Home Inn and Suites Lloydminster

2.5 out of 5
Home Inn and Suites Lloydminster
4351 41st Avenue, Lloydminster, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 115 reviews" "
Rating 8 - Good. 35 out of 115 reviews" "
Rating 6 - Okay. 8 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 7 out of 115 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great; hotel was quiet.
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 12 May 2024
Dear Erin,What a wonderful feedback, thank you. We are pleased to know that we have showcase our very unique " Prairie Hospitality". I will definitely share your feedback to the rest of the team. They will be thrilled to know that they provided you an excellent service. Wish to accommodate you again soon.All the Best!

8/10 Good

Susie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Pool and Waterslide!
Stayed 1 night in May 2024
Response from Sheila Cacayorin/General Manager on 12 May 2024
Dear Susie,Thank you for taking time to give us a feedback. We are glad to know that you enjoyed the pool and waterslide. Again, thank you and we hope to serve you again in the future.All the Best!

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No big truck parking
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 30 Apr 2024
Dear Russell,Thank you for the wonderful rating you have given for your recent stay with us. We are pleased to know that you have enjoyed your stay. Hope to welcome you home again soon.All the Best!

10/10 Excellent

Priscilla, Regina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 25 Apr 2024
Hello Priscilla,Thank you for the wonderful rating you have given us for your recent stay in Home Inn & Suites Lloydminster. We are pleased to know that you have enjoyed your stay. We hope to Welcome you Home again soon.All the Best

10/10 Excellent

Viktoria

Travelled with family and small children
I liked the place. Especially staff. Very friendly and helpful. Lovely rooms. All I needed for my stay with the kids. The pool was great. The jets in the hot tub are a bit too light but overall didn't impact our stay.
Stayed 2 nights in Apr 2024
Response from Sheila Cacayorin/General Manager on 21 Apr 2024
Dear Viktoria,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. As for the hot tub, I will make sure to share your feedback with our Maintenance person so he can check what needs to be done. Again, thank you and we look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Home Inn & Suites Lloydminster!All The Best,

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 21 Apr 2024
Dear Kristian,Dear Kristian,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Thank you for choosing Home Inn & Suites Lloydminster!All The Best,

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sheila Cacayorin/General Manager on 21 Apr 2024
Dear Brandi,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Home Inn & Suites Lloydminster!All The Best,

10/10 Excellent

Vrushabhkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 17 Apr 2024
Dear Vrushabhkumar,Thank you for taking time to gave us a wonderful perfect rating, we appreciate it. We are pleased to know that you have enjoyed your stay. We hope to see you when you pass through Lloydminster again.All the Best!

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back! Sucked the hot tub was down but it happens!
Stayed 2 nights in Apr 2024
Response from Sheila Cacayorin/General Manager on 15 Apr 2024
Dear Charity,Thank you for the perfect score you have given us. It is always a pleasure to know that we have provided an excellent "Prairie Hospitality" through out your stay. Positive review is our pat in the back for all the hard work that the team has been doing everyday. Again, thank you and we hope to continue to wow you on your next stay with us.All the Best!

10/10 Excellent

Tammy

Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 12 May 2024
Dear Tammy,Thank you for the wonderful rating you have given on your recent stay with Home Inn & Suites Lloydminster. We are pleased to know that you have enjoyed your stay. We are hoping to accommodate you soon.All the Best!

10/10 Excellent

Scott, Ft Saskatchewan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough about how impressed I was with this place. Hotel and pool were fantastic and clean. Breakfast was good. And fantastic value for the price paid. Highly recommend.
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 8 Apr 2024
Dear Scott,What a wonderful review! Thank you. It is always a pleasure to know that we have provided an excellent service through out your stay. My team will be thrilled to know that we have received an awesome review because reviews like this inspire them more to always give their 101% to deliver clean rooms and excellent service. Again, thank you and we look forward to see you soon.All the Best!

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and rooms are clean and well maintained
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 8 Apr 2024
Hi Mona,Thank you for taking to share you7r wonderful feedback with your recent stay with Home Inn & Suites Lloydminster. We are so glad to know that we have met your expectations. It is with pride that our team really work hard to make sure that we serve all our guest with our very own unique Prairie Hospitality. We hope serve you again soon!All the Best!

10/10 Excellent

Samuel

Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 25 Apr 2024
Dear Samuel,Thank you for taking to time to give us a perfect rating. We are pleased to know that you have enjoyed your stay. We hope to Welcome you Home again soon.All the Best!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service
It was okay
Stayed 1 night in Apr 2024
Response from Sheila Cacayorin/General Manager on 4 Apr 2024
Hello Glen,Thank you for taking time to share your recent stay with us. We are pleased to know that you have enjoyed your stay. It always nice to know that we have deliver an excellent service for all our valued guest. We hope to see you again soon.All the Best!

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the water slide. Mall 30 seconds over had a food court and a walmart. Close drive to the Science centre.
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 2 Apr 2024
Dear Andy, Thank you so much for the wonderful review. We are pleased to know that you and your family have enjoyed your stay, especially the pool. We look forward accommodating you soon.All the Best!

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and a great hot tub area
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 26 Mar 2024
Hello Cheryl,Thank you for the wonderful feedback. We are pleased to know that you have enjoyed your stay. Thank you for commending our friendly staff and the cleanliness of the room. Our team works really hard to make sure that we always delivers an exceptional service. Again, thank you and we look forward seeing you again soon.All the Best!

6/10 Okay

Jordan

Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 24 Mar 2024
Dear Jordan,Thank you for taking time to share your rating for your recent stay with us. My apologies for any issue and inconvenience you have experienced during your stay. We just hope you can give us a detailed feedback so we know which area we needs our focus so we can deliver excellent service in the future. Again, thank you and hope you can give us another chance in the future so we can make it up to you.Sincerely,

4/10 Poor

Theresa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, pool was unserviceable which was super inconvenient since we specifically booked this hotel for the pool. Even called the night before to confirm the pool was open. The floor in our room was so loud and squeaky, which was annoying. The bathroom wasn’t the cleanest, the bathtub had hair on the shampoo/conditioner dispensers. Toilet seat was broken.
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 20 Mar 2024
Dear Theresa,Thank you for your feedback. I'm so sorry about the pool. The team have mentioned that you called us in the evening and that time the pool was still good when we do the chemical pool test. However, the next day when we do the chemical test in the pool it is no longer ok for the guest to swim on it with the chlorine so high. We close the pool for the health and safety in mind for all of our guest. As for the cleaning issue you have mentioned, we do follow a strict standard policy for cleanliness so this is not acceptable. I will make sure to share your feedback to the designated department so we can review and revisit this standards. Again, my apologies and for the inconvenience that it caused you. We will make sure that we will do everything so that this issues will not happen again in the future.Sincerely,

2/10 Terrible

Jessica

Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Pool was out of order. Kids were very disappointed. Floor makes lots of noise while walking. Rooms loud can hear toilets flushing in other rooms. All the tiles in the elevator floor are broken. Booked this hotel for the pool.
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 18 Mar 2024
Dear Jessica,Thank you for taking time to give us a detailed feedback. I apologize for the issues you have mentioned. Rest assured that we already share your feedback to the designated department so we can fix the issue so that we can do better in the future. Again, my apologies and thank you for the feedback.Sincerely,

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got in quite late but check in was quick and easy. Tim Hortons almost in the parking lot. Rooms are large and clean. Beds are comfy. My only suggestion would be to offer slim pillows as well.
Response from Sheila Cacayorin/General Manager on 15 Mar 2024
Hello Suzanne,Thank you for the wonderful feedback. I'm happy that you have enjoyed your stay. I will make sure to share your feedback about the slim bed to our Management Team. Again, thank you and we can't wait to accommodate you again soon!All the Best!

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great!
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 12 Mar 2024
Dear Ann Marie,Thank you for your wonderful feedback. For sure the team will be delighted to hear that you had a great stay. We hope to see you again soon.All the Best!

8/10 Good

Char

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great curb appeal. Comfortable bed. Staff are lovely!
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 11 Mar 2024
Dear Char,Thank you for the wonderful detailed feedback. We are pleased to know that we did an amazing job following our cleaning standard policy and that we deliver a unique "Prairie Hospitality". Hope to serve you again soon.All the Best!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sheila Cacayorin/General Manager on 8 Mar 2024
Dear Philip,Thank you for taking time to give us a wonderful rating. We are pleased to know that you have enjoyed your stay. Hope to accommodate you again soon!All the Best!

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sheila Cacayorin/General Manager on 7 Mar 2024
Dear Trevor,Thank you for taking the time to give us a rating for your recent stay with us. We are pleased to know that you have enjoyed your stay. Hope to accommodate you again soon.All the Best!

10/10 Excellent

Quint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from Sheila Cacayorin/General Manager on 2 Mar 2024
Hello Quint,Thank you so much for the wonderful rating. We are so pleased that you had a great experience staying with us. We will be honored to accommodate you again in the future.All the Best!

8/10 Good

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great for it nightly rate and service.
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 1 Mar 2024
Hello Mark,Thank you for taking time to share your experience with your recent stay with us. We are pleased to know that you have enjoyed your overall stay. We will be happy to accommodate you again soon!Sincerely,

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 25 Feb 2024
Dear Dennis,Thank you for taking time to share your experience with your recent stay with us. We are pleased to know that you have enjoyed your stay. We hope to have another opportunity to accommodate you in the future.All the Best!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 25 Feb 2024
Dear Kim,Thank you for giving us a perfect rating. We are pleased to know that you have enjoyed your stay. Hope to see you soon!All the Best!

8/10 Good

Donna

Travelled with partner
Good place to stay. We were satisfied. We just never got our wake up call which was disappointing. Missed my important medical phone call.
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 25 Feb 2024
Dear Donna,Thank you for taking time to share your most recent stay with us. My apologies for the missed wake up call. I will definitely talk to our Front Desk team to share your feedback to them to show them how it is important not to missed this kind of request. However, we are pleased to know that despite of this you have enjoyed your stay. Again, thank you and we hope to have an opportunity to accommodate you soon!Kindest regards,

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 21 Feb 2024
Dear Cheryl,Thank you for taking time to share your experience with recent stay with us. We are pleased to know that you have enjoyed your stay. We hope to have another privilege accommodating you soon.All the Best!

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 24 Mar 2024
Dear Sandra,Thank you for the wonderful rating. We are pleased to know that you have enjoyed your stay. We hope to accommodate you again soon.All the Best!

8/10 Good

Kevin

Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 24 Mar 2024
Dear Kevin,Thank you for taking time to give us rating. We are glad to know that we have met your expectations. We hope to have another opportunity to serve you in the future.All the Best!

10/10 Excellent

Brenda

A great place to spend a night. Very convenient and clean, with friendly, helpful staff.
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 19 Feb 2024
Dear Brenda,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.All the Best!

10/10 Excellent

Kim

Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 24 Mar 2024
Dear Kim,Thank you for the perfect rating, we appreciate it. Our Home Inn & Suites Lloydminster will be thrilled to know that we have provided you our very own "Prairie Hospitality". It will be an honor to serve you again in the future.All the Best!

10/10 Excellent

Joe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast service
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 15 Feb 2024
Dear Joe,Thank you for taking time to share your experience with your recent stay with us. I'm happy to know that it was as efficient as we are hoping it would be. Looking forward to accommodate you soon.All the Best!

10/10 Excellent

Fitzgerald

Travelled with partner
Great place to stay!
Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 11 Feb 2024
Dear Fitzgerald,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. All the Best!

8/10 Good

Stacey

Stayed 1 night in Feb 2024
Response from Sheila Cacayorin/General Manager on 24 Mar 2024
Dear Stacey,What an awesome rating, thank you. It always nice to know that we have created a memorable experience for you during your stay. We hope to see you again soon.All the Best!

8/10 Good

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, we had the pool and hot tub to ourselves, nice and quiet. beds were comfortable, the only thing we didn't like was the room was too hot, but that could have been our fault for not adjusting the temperature earlier. Friendly staff. I would stay there again if I had to stay in Lloydminster.
Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 29 Jan 2024
Dear Karen,What a lovely feedback. We are so pleased to know that you have enjoyed your stay. Thank you for commending the cleanliness of the room and the friendliness of the staff. I will make sure to share your feedback to the rest of the team. They will be thrilled to hear about your review. Again, thank you and hope to see you in the future.Sincerely,

6/10 Okay

Duane

Business traveller
Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 28 Jan 2024
Dear Duane,Thank you for taking time to give us a rating. I just hope you have given us a detailed review so we know which area we need to focus for improvement. I apologize for any issues you have encountered during your stay. I hope you can give us another chance in the future so we can discuss which area we need to improve. Again I apologize and thank you for the rating.Sincerely,

8/10 Good

Andrea

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Elevator ridiculously slow other than that stay was good.
Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 25 Jan 2024
Hello Andrea,Thank you for taking time to give us a feedback. We value guest feedback so we can do better in serving you, our valued guest. I apologize for the elevator issue you have mentioned. Rest assured that we do have a technician that always check on it. I will surely bring this to his attention. Again, thank you for your feedback and hope to see you again in the future.Sincerely,

10/10 Excellent

Darren

Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 24 Jan 2024
Hello Darren,Thank you for giving us a perfect rating. We are glad to know that you have enjoyed your stay. Hope to see you again soon.Kindest regards,

8/10 Good

Joey

Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 11 Feb 2024
Dear Joey,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Sincerely,

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 17 Jan 2024
Hello Richard,Thank you for giving us the perfect rating for your recent stay with us. I'm glad to know that you have enjoyed your stay. Hope to see you in the future.Kindest regards,

8/10 Good

Esther

Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 15 Jan 2024
Dear Esther,Thank you for sharing a wonderful score for your recent stay with Home Inn & Suites, Lloydminster. We are glad to know that you had a wonderful time with your stay. We are hoping to accommodate you again in the future.Sincerely,

8/10 Good

Shahzad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 15 Jan 2024
Dear Shahzad,Thank you for taking time to give us a rating. We are happy to know that you have enjoyed your stay. We hope to accommodate you again in the future.Sincerely,

10/10 Excellent

Judy

Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 11 Jan 2024
Hello Judy,Thank you for the perfect score. It always nice to know that we have provided an excellent service and that you have enjoyed your stay. Hope to see you soon.All the Best,

8/10 Good

Kathy

Stayed 2 nights in Jan 2024
Response from Sheila Cacayorin/General Manager on 29 Jan 2024
Dear Kathy,Thank you for taking time to give us a rating. We are so glad to know that you have enjoyed your stay based on the wonderful rate you have given us. It is an honor to serve you and we hope to provide you our unique "Prairie Hospitality" again in the future.All the Best,

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Fast easy check in
Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 11 Jan 2024
Dear Howard,What a wonderful score, thank you. We are glad that we have provided you a quality service. Hope to see you again soon.All the Best,

10/10 Excellent

Andy

Travelled with family and small children
Liked: Amenities
Staff was attentive. Very polite. From the desk to the cleaners to the breakfast staff. Top notch and kind. Room is clean. This is a great place. Tims outside in the front. Coop gas bar next to it. Great pool w slide and hot tub.
Stayed 1 night in Jan 2024
Response from Sheila Cacayorin/General Manager on 11 Jan 2024
Hi Andy,What a lovely feedback. We are glad that we created a top notch service during your stay. I will make sure to share your feedback to the rest of the team. They will be so thrilled to know that they make your stay a memorable one. Again, thank you and we are looking forward to accommodate you soon.All the Best,

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sheila Cacayorin/General Manager on 11 Jan 2024
Dear Shauna,Thank you for the perfect score. It always nice to hear that we have provided an excellent service through out your stay. Hope to see you soon.All the Best,