Search Hotels Near Manchester Ship Canal, Liverpool

"Great location, free parking, lovely staff "

"Great food and service, would definitely come back"

"Renovation is looking good. Room was fabulous and nice bar area"

"Friendly and very helpful staff."

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"No good conditions No breakfast service "

"Good value, clean and comfortable"

"Really good staff"

"Staff where very helpful, pleasant and professional "