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Citizen Hotel

3.0 star property
Comfortable hotel, walk to Makati Museum

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Citizen Hotel

Hallway
Front of property
Superior Queen | In-room safe, free WiFi, bed sheets
City view from property
Superior Queen | Bathroom | Free toiletries, bidet, towels
Reviews
7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is Rp451.709
Rp505.914 total
includes taxes & fees
17 May - 18 May

Check out the area

Map
968 Dr Jose P. Rizal Ave, Makati, NCR, 1210
  • Popular LocationCircuit Makati3 min drive
  • Popular LocationAyala Center3 min drive
  • Popular LocationGlorietta Mall4 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)29 min drive
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Room options

View all photos for Superior Queen

Superior Queen | In-room safe, free WiFi, bed sheets

Superior Queen

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Digital channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | In-room safe, free WiFi, bed sheets

Deluxe Queen

Highlights

Air conditioning
Flat-screen TV
20 bedrooms
20 bathrooms
Bidet
Private bathroom
Free bottled water
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin | In-room safe, free WiFi, bed sheets

Superior Twin

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Free bottled water
Digital channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, free WiFi, bed sheets

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Deluxe Triple | Premium bedding, in-room safe, desk, iron/ironing board
U Hotels Makati
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (330)
The price is Rp488.995
Rp547.674 total
includes taxes & fees
29 May - 30 May
U Hotels Makati

About the area

Makati

Citizen Hotel is located in Makati Downtown, a neighbourhood in Makati, and is in a shopping district and near the airport. Travellers eager for a bit of culture can stop by Makati Museum, while those who have shopping on the agenda may want to visit Circuit Makati and Glorietta Mall. Ayala Center is another place to visit that comes recommended.
Visit our Makati travel guideOpens in a new window

What's nearby

  • Circuit Makati - 3 min drive
  • Ayala Center - 3 min drive
  • Greenbelt Shopping Mall - 3 min drive
  • Glorietta Mall - 4 min drive
  • Bonifacio High Street - 6 min drive

Getting around

  • Boni Avenue Station - 2 min drive
  • Gil Puyat Station - 4 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 30 min drive

Restaurants

  • Kanto Freestyle Breakfast - 4 min walk
  • Burger Machine - 4 min walk
  • Minsok Korean Restaurant - 3 min walk
  • Yellow Cab Pizza - 4 min walk
  • Solid Ground Coffee - 4 min walk

About this property

Citizen Hotel

Hotel near Circuit Makati
Citizen Hotel is located close to Makati Museum and Glorietta Mall, and provides a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a 24-hour front desk and a lift
  • A front desk safe, luggage storage and concierge services
Room features
All guest rooms at Citizen Hotel boast perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets and free toiletries
  • Flat-screen TVs with digital channels

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 500
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 1000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Citizen Hotel
Citizen Hotel Makati
Hotel Citizen Hotel Makati
Makati Citizen Hotel Hotel
Citizen Makati
Citizen
Citizen Hotel Hotel
Citizen Hotel Makati
Citizen Hotel Hotel Makati

Frequently asked questions

Is Citizen Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citizen Hotel?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Citizen Hotel on 18 May 2024 start from Rp677.570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citizen Hotel?

This hotel doesn't offer parking.

What time is check-in at Citizen Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of PHP 500 (subject to availability).

What time is check-out at Citizen Hotel?

Checkout is at noon. Late checkout is available for PHP 1000 (subject to availability).

Where is Citizen Hotel located?

Located in Makati Downtown, this hotel is within 1 mi (2 km) of Makati Museum and Circuit Makati. Ayala Center and Glorietta Mall are also within 2 mi (3 km). Guadalupe Station is 21 minutes by foot and Buendia Station is 28 minutes.

Citizen Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
For the price it’s ok
The street side of the hotel is noisy so ask for a room at the back, clean efficient
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The biggest concern is that my room was infested with bed bugs. I didn’t realize it at first because all I saw were ants in the bed and all over the room. I believed I was being bitten by the ants, but on observation, I see that the bites fit the pattern for bed bugs. I do not recommend staying here for this reason alone. I suspect the ants where there to dine on the bedbugs However, there are other oddities with this room. There is no desk; no table, and no chair in the room. I’ve never stayed in a hotel anywhere in the world that was missing these very basic amenities Additionally, the hotel advertised that the room contained a safe. It did not.
Stayed 8 nights in Jan 2020

6/10 Okay

Jasmin

Travelled with family
Noisy room. Need an earplug to be able to sleep. I got a room with out a window on the first day. I. Ask for change of room, got it the following day. They dont automatically clean the rooms not unless the guest hang the
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .
Stayed 24 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the hotel was always kept clean when I needed house keeping for new towels. I was comfortable there for what I paid for
Stayed 5 nights in Dec 2019

8/10 Good

Darin

Stayed 3 nights in Nov 2019

10/10 Excellent

Scott, Anderson, IN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Worst stay ever! Ruined our family staycation!!
This hotel facilities ruined our family staycation! Upon viewing some of the reviews, i blv that the hotel was good because of its good rate. Before checking in, I called the hotel to reserve us a parking as we are bringing our vehicle with us. According to the receptionist, they have alotted parking at the basemate, surprisingly when we arrived around 10pm bec of the heavy traffic from the airport we took about 2 hrs going there! Well, to continue my story, upon arriving, they saw us that our vehicle is a van and told me that they hve no parking for such huge vehicle, they ask me if i can wait until the 3 other cars parked infront were home then we can park. So since the management didnot given me my refund. We choose to stay. I keep on asking them if the parking was available and yes? Fortunately, it became available by 145am the next day. My husbnad choose to stay at the vehicle bec the place looks not safe at all. That was 145am, but before that, i noticed that the ac is leaking, and its very dangerous for a pregnant like me if i got slip on the floor, so i ask if they can fix it. They arrives and maintenance advises to transfer into another room. After an hr of our transfer to another room, i noticed that the ac is bot properly functioning and my son was asking why is so hot! Dammmned!!!! I am very frustrated! Imagine! At 3 am we dont have good sleep bec of their poor! Very poor facilities!! Plus point here are only the staffs. Nothing more nothing less!Think b4 u book
Stayed 1 night in Oct 2019

8/10 Good

Curves, Caloocan

Liked: Cleanliness, staff & service, amenities
The interiors were pleasing and well executed, light fixtures looked amazing, and I’m obsessed with the murals. However, the room didn’t have an actual window other than the one facing a tiny courtyard. A few mirrors would have been helpful. Furniture in common spaces were design-y, trendy and cool however the furniture in the room was a bit lacking. A desk or a coffee table and a chair should do it given the size of the room. Loved that there is a bidet, steady internet connection, and Netflix and Youtube on the tv. Staff was great and helpful.
Stayed 2 nights in Oct 2019