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Reviews of Alpico Plaza Hotel

3 out of 5
Alpico Plaza Hotel
1-3-21 Fukashi, Matsumoto, Nagano

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 339 reviews" "
Rating 8 - Good. 144 out of 339 reviews" "
Rating 6 - Okay. 49 out of 339 reviews" "
Rating 4 - Poor. 12 out of 339 reviews" "
Rating 2 - Terrible. 3 out of 339 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good but breakfast buffet was very very disappointing.
Stayed 2 nights in Nov 2023

8/10 Good

Kenneth, Fort Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was OK. Everything was good enough.
Stayed 1 night in Sep 2023

10/10 Excellent

Regina Teng Soo

Liked: Property conditions & facilities
Maybe is language issue, but had front desk staff to book restaurant & to call me once done, but staff didn’t do it, when I return to front desk the staff gone off duty without passing message to next shift staff. Fortunately popular restaurant had a table when I had next shift staff to book.
Stayed 2 nights in May 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in Matsumoto
Great location right across from the train station. Room was quiet. Loved having a grocery store. There were not a whole lot of restaurants near the hotel, but it was a good place to stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

shair, shiojiri

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d rebook.
Very friendly staff and close to the station. Nice breakfast!
Stayed 1 night in Aug 2021

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Nice basic hotel
This hotel is nice and close to the station, so it was an easy walk with suitcases. The decor was quite dated, but the room was very clean and the staff were friendly and helpful. The bikes held onsite for guests were very convenient - we went for the electric option which incurred a hire fee, but the manual bikes were free to borrow. As the town is flat having bikes was great for sightseeing (the castle was a very easy ride from the hotel.)
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the train station about 5 mins walk. The room is a bit small but it's okay. Staffs are nice but they can't speak english properly.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Use of Onsen was really great. The property is looking very old and shabby.
Stayed 1 night in Mar 2019

6/10 Okay

Laurent

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room
Rooms are really small - much smaller that what they look like on photos-
Stayed 1 night in Feb 2019

10/10 Excellent

Aviaska Diah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel location, very close to the JR station and Bus Station
Stayed 2 nights in Jan 2019

10/10 Excellent

Sandra

In a very good location near the station. We were given a quiet spacious room that we really appreciated
Stayed 1 night in Nov 2018

8/10 Good

Christopher, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located with great access to transport and local amenities.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Joanne, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel right in the middle of everything
Hotel was very close to the station, as well as several department stores and plenty of restaurants and convenience stores, which was perfect for us.
Stayed 1 night in Sep 2018

8/10 Good

Amit

The room is small, as is the usual case in Japan, but clean. The hotel is conveniently located did away from the station.
Stayed 1 night in Sep 2018

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with great service.
Hotel was in a great location with many shops and restaurants around. It was also right next to the main bus terminal which was convenient as well. They also provide a free onsen ticket at a different site. You should definitely take advantage of that. There are shuttles that take you there. Downside is the parking. If you have a van, you need to park at a different site. Also I felt that the room was a bit expensive for the size.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
(It is near to the station amd takes 5 mins to there
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, average hotel
Average business-style hotel in Japan, with typical amenities, room size, etc. The hotel did seem a bit dated but it was just fine for a short stay. The location is great though - less than 5 min walk to Matsumoto Station and two blocks over from a street lined with restaurant and bars - looked like the center of nightlife in town!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to consider
Just two minutes from JR station. Very convenience. Rooms are clean and tidy.
Stayed 2 nights in May 2018

10/10 Excellent

Nikky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in May 2018

8/10 Good

sunis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
Convent location. Near subway n also hotel provide bike for us to tour the neighbouring places of interest, castle, Malls
Stayed 2 nights in Apr 2018

8/10 Good

SHOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

かずひこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Apr 2024

10/10 Excellent

Takanobu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ビュッフェのメニューが豊富で、価格も手頃
Stayed 1 night in Apr 2024

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで、駅近くとは思えない程 次回も、利用したいと感じました
Stayed 1 night in Apr 2024

6/10 Okay

Ayaka

Business traveller
設備は古めだが立地は良い
Stayed 1 night in Mar 2024

8/10 Good

Taro

Business traveller
立地も良く、フロントの方の対応も良かったです。一点、自動受付機の使い勝手が悪いです。
Stayed 1 night in Feb 2024

8/10 Good

aiichiro

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, property conditions & facilities
過ごしやすい
Stayed 2 nights in Feb 2024

2/10 Terrible

DAISUKE

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2024

8/10 Good

KOICHI

Stayed 1 night in Dec 2023

8/10 Good

Shuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前のホテルで、非常に立地条件が良い場所で 近くに居酒屋やレストランがあります。人口２５万人ほどの地方都市ですから、その規模に考えるとお城もあり 結構楽しめる街だと思います。冬は雪景色のアルプスが 望めますから、寒さを気にしなければ冬でも結構楽しめると思います。ホテルは清潔でスタッフも親切。特に問題を感じませんでした。お茶等はフロントがある二階 の箱に入れて置いてあり、セルフサービス。先にチェックインした客が箱の中から何かを持って行くので、見た所お茶のパック。部屋に備え付けであればもっと良いと思います。
Stayed 1 night in Dec 2023

10/10 Excellent

Denis

Liked: Staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Nov 2023

10/10 Excellent

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

John

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

EMIKO

Stayed 1 night in Oct 2023

8/10 Good

hisato

Liked: Cleanliness, room comfort
朝食はいいよ。
朝食は最近利用したところではよかった。
Stayed 1 night in Oct 2023

8/10 Good

たかし

Travelled with partner
Liked: Staff & service
チェックインチェックアウトの際の対応がとてもよかったと思います。前期高齢者なのでタブレットPCはやはり苦手できちんと対応していただきありがとうございました。
Stayed 1 night in Oct 2023

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルはとても良かったのですが 駐車場のおじさんの接客が 命令口調で不快な思いをしました。
Stayed 1 night in Oct 2023

4/10 Poor

HIROSHI

Business traveller
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Katsunori

Stayed 1 night in Sep 2023

10/10 Excellent

Philipp

Stayed 1 night in Sep 2023