Hotel dekat Mercyhurst University

"The heat/AC system would pump out very cold air for 5 or 10 minutes before acually heating. I was pretty sure when I booked this stay it said there was breakfast included. All they had was coffee, tea, and hot chocolate."

"Dirty, smelled, and felt unsafe. Stayed only because it was my only option in a pinch. "

"The room was clean. Staff very nice. Parking was convenient. "

"Room was clean. Breakfast was good man at the front desk very helpful."

"We needed a rollaway bed for our youngest. It was filthy, stained and ripped with springs poking through. One of the beds had dirt and crumbs in it. Looked like it wasn't re-made after the last guest. Ants in the bathroom."

"It was great great rest"

"good"

"First room assigned was still dirty, had to take kids and all our luggage back downstairs to get a new room assignment. Other people we traveled with had to wait 2 hours for their room to be ready"

"Amazing service Amazing facility"

"Room was great. Beds are very comfortable. They use blackout curtains which I need to sleep. Staff were welcoming and helpful."

"We really enjoyed our stay. The room was clean and comfortable. The staff were super friendly. I would definitely stay there again."

"Very nice place to stay, comfy and friendly staff."

"The staff upfront gave me a very hard time with checking in . I called to request early check in the lady upfront said yes when I called at 11:08am she said she would call me back . Another hour passed by and I called back she said they were in the process of cleaning the room . I arrived two hours later and the room was not ready and they have someone else the clean room when I arrived it had turned to 3:40pn before my room was ready I will not be booking this hotel ever again . "

"Front staff are extremely friendly and helpful. Suite was perfect for our family of 5 with 2 separate bedrooms and a pull-out couch. Walking distance to mall and lots of shopping. Breakfast was decent (typical free hotel breakfast) and well-stocked. Pool area was nice and clean as well. "

"None"

"Beautiful rooms. Very close to splash Lagoon and other fun places."

"Overall a good stay. The entire property was very clean. "

"The room size and accommodations were good. Only thing we had issues with was the mattress. Not very comfortable at all. But front desk also very friendly."

"Good all around hotel. "