Search Hotels Near Minster Library, York

"Gorgeous room, shame the TV was a bit basic but everything generally very good"

"Only one issue, on any holiday or short break, I only want to quickly check TV for weather and News. The lovely large TV, was just too fiddly to operate "

"There is a bit of a hill to reach hotel when walking from train station or bridges to town center. Some of this incline can be shortened by walking along the road past Grand Hotel main entrance, marked by black metal gates/fencing. Check-in was quick & easy, hotel once inside is fine for anyone with mobility issues Breakfast was fresh, although if you aren't a fast eater it quickly cooled on the plate. A choice of egg would have been nice,my grand daughter wanted a dippy egg as she hates scrambled. Sausages & bacon were good. B/fast staff were lovely especially Victoria(?) with blonde ponytail. The whole area was present clean & tidy as was our family bedroom & bathroom. Bed & sofa bed were very comfortable with great pillows. We enjoyed our stay here and would stay again."

"Room very clean, very comfortable and spacious. Overwhelming “scent” ? Laundry product? "

"Hotel very quirky. I had a basement room which was very dark and a little noisy. Room was impeccable in terms of cleanliness and staff simply couldn't have been more helpful. Great proximity to sights and good value for money "

"“Your opinion matters.”"

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology but they did give me another room - not quite as nice and even smaller, but cleaner. (I maybe should have asked for upgrade or compensation?) The Churchill is a good looking hotel and great location but so very disappointing that they think it’s ok to let guests sleep on filthy mattresses that should be thrown out and replaced. If I’d not checked, then I would have been sleeping on a pee stained mattress (potentially still damp), which is disgusting. I hope no one else is unfortunate to stay in the room until the mattress has been replaced (1st room next to reception). It also raises the question- are any other beds in this dirty condition?"

"Room was very dated with broken furniture and dirty windows "

"Absolutely spot in"