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"Karla was super welcoming at check in and accommodated our request for rooms on yhe same floor for our other family members. Toiletries were super, coffee too."

"The staff was extremely helpful and very attentive "

"Our entire experience was amazing here! The hotel was beautiful, the staff was kind and attentive. It was a great location!! Walking distance to 2 different tube lines and many local attractions. Would definitely recommend and will be staying here again on our next trip to London. "

"Very professional and friendly staff. Nice size room with a lovely view. Free Consierg for storing bags before/after check in/out is a great touch. "

"The staff is exceptional! "

"The room was clean the service excellent only complaint service was quite slow in the restaurant although the waitress was extremely apologetic "

"Excellent setup in hotel with super comfortable beds, free coffee and such with large lounge for working and relaxing, and easily available free sundries. Only comment, and it did not affect my stay, is a couple of items related to a drywall patch and cracked shower floor tile that will require some TLC in the future. Recommend this hotel for anyone."

"I enjoyed everything about my stay, especially the breakfast. The staff was consistently friendly and helpful."

" The room was spotless. The staff very accommodating and pleasant "