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Hotel New Otani Osaka

5.0 star property
Luxury riverfront hotel, walk to Osaka-jō Hall
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel New Otani Osaka

Aerial view
Exterior
Land view from property
Superior Twin Room, Non Smoking, Castle View | In-room safe, desk, laptop workspace, blackout curtains
Daily full breakfast for a fee
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Popular LocationOsaka-jō Hall9 min walk
  • Popular LocationOsaka Castle15 min walk
  • Popular LocationDotonbori Glico Sign6 min drive
  • AirportOsaka (KIX-Kansai Intl.)53 min drive
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Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite for 4 People Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Family Suite for 4 People Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 70 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout curtains

Japanese Suite, Non Smoking, City View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 6
  • 4 Single Futons

View all photos for Deluxe Twin Room, Non Smoking, Castle View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking, Castle View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking | In-room safe, desk, laptop workspace, blackout curtains

Luxury Junior Suite, High Floor, Non-smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room, Non Smoking, Town View

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View | In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Special Sale! Suite Room, Non Smoking

LCD TV

Special Sale! Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View | In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

View all photos for Economy Double Room, Non Smoking, Town View

In-room safe, desk, laptop workspace, blackout curtains

Economy Double Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Smoking, Town View

In-room safe, desk, laptop workspace, blackout curtains

Economy Double Room, Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite for 3persons Selected at Check-in Non Smoking

LCD TV

Suite for 3persons Selected at Check-in Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View | In-room safe, desk, laptop workspace, blackout curtains

Luxury Connecting Suite, 4 Adults, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Shower/bath combination
  • 110 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View | In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Run of The House, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Run of The House, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Town View

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking, Town View

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room | LCD TV

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

View all photos for Single Room, Non Smoking, Town View

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20.0 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds) | In-room safe, desk, laptop workspace, blackout curtains

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Renovated in 2017
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds

View all photos for Family Suite for 5 People Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Family Suite for 5 People Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 70 sq m
  • Park view
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed

View all photos for Run of The House, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Run of The House, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View | In-room safe, desk, laptop workspace, blackout curtains

Economy Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View | In-room safe, desk, laptop workspace, blackout curtains

Economy Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Twin Room With Castle View Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room With Castle View Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite with Castle View

In-room safe, desk, laptop workspace, blackout curtains

Family Suite with Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Single Bed

View all photos for Deluxe Twin Non Smoking Castle View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Non Smoking Castle View

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room Non smoking

In-room safe, desk, laptop workspace, blackout curtains

Semi Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room A Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Single Room A Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Luxury Junior Suite Non Smoking Castle View

In-room safe, desk, laptop workspace, blackout curtains

Luxury Junior Suite Non Smoking Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Junior Suite with Town View-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Junior Suite with Town View-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room B with Town View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Single Room B with Town View

  • Sleeps 1
  • 1 Single Bed

View all photos for Corner Suite for 4 Persons Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Corner Suite for 4 Persons Non-Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Double Room with Castle View Non smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room with Castle View Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Large Twin Room with Town View

In-room safe, desk, laptop workspace, blackout curtains

Superior Large Twin Room with Town View

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Single Room B

In-room safe, desk, laptop workspace, blackout curtains

Superior Single Room B

  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Large Room With Castle View

In-room safe, desk, laptop workspace, blackout curtains

Superior Large Room With Castle View

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room with Town View

Combined shower/bathtub, free toiletries, hair dryer, slippers

Superior Twin Room with Town View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Junior Suite Non Smoking Castle View

In-room safe, desk, laptop workspace, blackout curtains

Superior Junior Suite Non Smoking Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Run Of House-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Run Of House-Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Non-Smoking Town View

Combined shower/bathtub, free toiletries, hair dryer, slippers

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Smoking Town View

View from property

Economy Double Smoking Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room with Town View Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room with Town View Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Town View Non smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room with Town View Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Large Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Large Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room with Castle View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room with Castle View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room Non smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Non-Smoking Town View

In-room safe, desk, laptop workspace, blackout curtains

Single Non-Smoking Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Compact Triple Non Smoking Town View

View from property

Compact Triple Non Smoking Town View

  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Suite Non smoking

Food and drink

Japanese Suite Non smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • 1 Double Bed OR 2 King Beds

Similar properties

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Exterior

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Breakfast available
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The price is Rp1.196.205
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About the area

Osaka

Located on a river, Hotel New Otani Osaka is in Chuo, a walkable area in Osaka with good shopping. Osaka Castle and Dotonbori Glico Sign are notable landmarks and Osaka Aquarium Kaiyukan is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Osaka-jō Hall. Take an opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's convenience to public transportation: Osakajo-koen Station is 3 minutes by foot and Ōsakajōkōen Station is 4 minutes.
Visit our Osaka travel guideOpens in a new window

What's nearby

  • Osaka-jō Hall - 9 min walk
  • Osaka Castle - 15 min walk
  • Dotonbori Glico Sign - 6 min drive
  • Tsutenkaku Tower - 7 min drive
  • Umeda Sky Building - 7 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • いずみホール - 2 min walk
  • マクドナルド - 5 min walk
  • PRONTO - 5 min walk
  • サイゼリヤ - 5 min walk
  • 麺匠慶次 - 5 min walk

About this property

Hotel New Otani Osaka

Luxury hotel near Osaka-jō Hall
Located close to Osaka Castle and Dotonbori Glico Sign, Hotel New Otani Osaka provides an art gallery on site, a shopping mall on site, and 2 coffee shops/cafes. Treat yourself to some rest and relaxation at FitnessCLUB, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Japanese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Full breakfast (surcharge), 2 outdoor tennis courts, and self parking (surcharge)
  • A porter/bellhop, meeting rooms, and an elevator
  • A 24-hour front desk, a reception hall, and a gift shop
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 525 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Wardrobes/cupboards, fridges and digital channels

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,830 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Shopping centre
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Is Hotel New Otani Osaka pet-friendly?

No, only service animals are welcome at the property.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1214 out of 1609 reviews" "
Rating 8 - Good. 297 out of 1609 reviews" "
Rating 6 - Okay. 64 out of 1609 reviews" "
Rating 4 - Poor. 16 out of 1609 reviews" "
Rating 2 - Terrible. 18 out of 1609 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast!
Stayed 3 nights in Apr 2024

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great and very nice. Our room was non-smoking but it still smelled faintly of smoke. The bathroom facilities were very old and the shower didn’t feel very clean. The beds and pillows were incredibly hard and uncomfortable. The hotel is walking distance to Osaka Castle and a train station, but the majority of the things we wanted to do (Dotonburi, Kuromon Ichiba Market, etc.) were a 20 minute train ride away which made it inconvenient.
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For some reason if you want to use the gym you need to pay almost 4,000 yen - each time that you want to go. They are representing on line that it’s part of the amenities, but they are asking money for it. I approached the front desk about it and they didn’t do anything about it.
Stayed 1 night in May 2024

10/10 Excellent

Yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, top cleanliness and great staff service. Hotel is however a bit tired looking, perhaps time for a refresh
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an elegant yet comfortable feel. From the friendly staff to the luxurious rooms, our stay at this hotel was superb! I would highly recommend it to anyone looking for an upscale hotel in Osaka away from the hustle and bustle of the tourist area and on a more peaceful side of the city.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and nice!
Stayed 1 night in Apr 2024

8/10 Good

Bernard, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very efficient and helpful. Lobby and common areas are great. It would be great if the hotel bakery is opened earlier than 10:00 am.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mercy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Close to train station and some attractions.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to train stations
Stayed 2 nights in Apr 2024