Hotel dekat Palacio de Hielo

"To stay in a hotel with many beautiful extras as in free water and a lovely bathroom I was so let down by the fact that we stayed 2 days in the hotel and there was no food or snacks available after the kitchen closed. We had to stay in the room until we could get a taxi in the morning to get something to eat .when we c some downstairs in the morning then kitchen was again closed with no access to the bar or the pool.... Terrible . It really ruined our stay"

"Me encantó mi estancia en ArtEim. El food bar es un detalle fantástico, pero lo mejor fue la hospitalidad. La anfitriona me recibió con un: "Come lo que quieras, estás en tu casa". Esa calidez y confianza marcaron la diferencia. ¡100% recomendado!"

"The hotel was perfect in every single way with the exception there was no microwave. As long as the price stays reasonable, I would absolutely stay here again. The location is exceptional, no car needed. The 146 bus that takes you downtown and within walking distance from the Royal Palace is directly across the street from the hotel. The hotel (146) bus stop is the first stop and the last stop is closest to the Royal Palace. The fare is $1.50 each way, tap and pay only. The metro train is also...

"Very well placed for nearby work places and not a far distance by taxi from central sites like Prado Museum. The rooms are fine, not luxurious but exactly what you need for a good nights sleep, clean, well appointed room. Nice restaurant for breakfast, lunch. Friendly staff so no complaints from me"

"The apartment where we stayed was very comfortable, with all the amenities and facilities as well."

"Cracked bathroom tiles, shelf falling off the wall. Dated and tired, especially for the price. Avoid."

"Excellent "

"Good breakfast Clean room"

"Sauberer und geräumiges Zimmer. Frühstück war okay- sehr laut und etwas wuselig. Personal war freundlich. Schade war nur, dass wir extra ein Hotel mit Pool gebucht haben und der Pool & Terrasse erst im Mai aufmacht und wir es Ende April bei über 20° nicht nutzen konnten :/"

"Mid at best, bed was not very comfortable for 6 day stay."

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"Good value for money."

"Schone kamers, goed ontbijt, vriendelijk behulpzaam personeel, goed betaalbaar parkeerterrein. Alleen de airco werkte niet goed."

"Excellent hotel - top quality. We would return but two things were unusual for a hotel of this category: 1. the air was turned off in the room and we coul not open the window because of the wind and alergies. So, the room was overly warm and there was no way to remedy it. We tried the thermostat but the system was obviously turned off which is fairly normal in this season because the hotels try to save on energy. BUT it was uncomfortable and will cause us to consider an alternative hotel in the...

"Friendly and helpful Front Office Team. The Hostel is however featured as business, but it lacks of quality and services for someone that looks for a comfort stay. Kitchen had simply two microwaves and 4/5 high stand up chairs, getting crowded when more people wanted to eat together. Cleanliness was not at all in line with the expectations for a Business Hostel, as they cleaned common areas and bathrooms just once per day. Definitely recommend the property to revise these cleaning standards."

"The hotel is approxmently 10 minutes walk from the Metro station (which takes approximately 40 minutes to reach the City Centre) & coach station. This involves crossing a daul carriageway and roundabout, crossing at the traffic lights. Hotel is in Zone A of the transport system. Transport passes are a must if you are not driving. There are two bus stops very close by (pne is 2 minute walk) & take you to the nain transport terminal for buses and Metro). Buses are very frequent. The...

"Schöne große Zimmer mit Bad statt Dusche, Frühstück sehr reichhaltig, wenn auch der Frühstücksraum eher Bahnhofsatmosphäre hat."

"The cafeteria was open late which saved us because we had a late event and arrived hungry and exhausted. Staff were fantastic."

"The kindest work staff, very clean and spacious rooms and amazing breakfast! I wish I stayed here my entire trip instead of the big name hotel I originally chose for the first half of our stay. This place is a hidden gem! "