Search Luxury Hotels in Papagayo

"Room was clean, buffet was always good."

"Much to love, with some exceptions. The hotel and grounds are very beautiful and very well maintained, with gorgeous views of the ocean, surrounding mountains, and lush foliage. The room was lovely and very clean. One of the best aspects of this resort is the staff! They were consistently warm, friendly, and eager to accommodate any request! It's easy to feel very spoiled by their attentive and engaging presence! Thank you Monica for creating this culture among your wait staff!! You're wonderful! When the main buffet restaurant opens its doors for dinner, the staff are lined up on two sides and applaud the guests as they enter!! Loved it! The food in the main restaurant was extremely diverse, plentiful, and mostly delicious. We did not enjoy the one specialty restaurant we tried - Japanese. We had great massages, enjoyed some shopping, both in the hotel stores and the beach market. Would have enjoyed more entertainment options. There was a fantastic violinist and sax player though, which we enjoyed. While we loved the pools, the beach has dark sand and is not inviting. The waterpark is cute for kids, but limited for adults. We did one waterslide which was quite an unpleasant experience - very hot and claustrophobic inside. I would give this hotel a 4.5 rating if I could. We had a great time, despite the few exceptions mentioned."

"We were looking for a clean place to stay while venturing out to explore the Guanacaste region including several national parks and many beaches, so this met our needs. The room was clean, air conditioned and had a kitchenette which was a pleasant surprise. If we were looking an all-inclusive resort type of stay, it would have been a colossal failure. The food was cafeteria style, limited and not very good. The one bar that was open didn't have much to offer. The pools were nice, but otherwise there wasn't much to do. There wasn't any entertainment or activities. If you are like us and are looking for a clean place to sleep that is cost efficient this is your place. If you want a resort experience, this is not the place for you."

"The food at the restaurants was not very good for such a well kept property"

"Booked a room with two queen beds but was given a room with a king bed. Was told there would be a $50 up charge to switch to a room with two beds. They did provide a roll-in cot at no charge. Front end staff and housekeeping were friendly and helpful. As was shuttle driver. The door to our unit show signs of a forced entry - with multiple gouges around the lock. Took an early flight out so cannot comment on the breakfast. Room was clean and tastefully decorated, as was the hotel."

"Great beach! Convenient location. Bar overlooking the beach was great!"

"We had a very nice stay. The place is comfortable, well located, and matches what is shown in the listing. Overall, everything worked well and the experience was pleasant."

"The resort was over all nice only issue we had was the day we needed to leave to the airport to depart the transportation to bring us down took an hour to come get us and almost made us late for our flight. The resort is up a hill and no walking is permitted for safety. So you are forced to wait. We called the office several times to get picked up and the phone would just ring and then they would answer and tell us to wait outside so we waited outside of our room for one hour before being picked up. Also, the room stated with the stay you only get two complementary bottles of water and one coffee you have to pay for the rest but other than that, it was a pretty decent day and the resort itself was very nice and close to the beach just keep in mind that you have to wait to go around the resort."

"From the start of our stay the staff was incredible, from offering up travel tips and explaining all that the hotel has to offer. Emmanuel at reception went the extra mile to make our stay unforgettable. The property is beautiful and the animals of Costa Rica are your neighbors. We saw spider monkeys among the mango trees on the property, and heard the howlers as well as the many bird species all across the resort. The views from our bay view room were incredible, offering beautiful sunsets and a snapshot of the whole bay. Occidental offered an amazing stay for our first trip to Costa Rica!"