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"From the start of my stay in the crown plaza I was greeted and met with a friendly smile and a keen willingness to help the check in staff were amazing smooth and seem less the room itself was amazing thank you angles the restaurant service was amazing each day Bon’s service was invaluable all round amazing stay and experience "

"Staff are all friendly and welcoming. My room is clean and spacious. "

"Seamless checking in and out. Clean rooms and beddings. Mall is linked to the hotel, which is its main attraction. For improvement, the Lobby can add more feature because at the moment it is bare. It just doesn't do justice to what's inside. Although quilt cover is clean, I can tell that the inside layer is old and grey, and balling in some areas (shine it through the light). This is case in some hotels, big names too. Staff needs to be trained to tell if pillows or quilts need to be replaced. I definitely will stay again."

"The staff were very courteous and really helpful at all times. I had a very pleasant stay."

"Great place "

"This is a great hotel in a good area. Walking distance to great shopping. Staff is exceptional. Pool on the 22nd floor is very nice and relaxing. It is worth getting a hotel like this further from the airport. "

"The room was one of the cleanest we’ve stayed in. Well done to the hotel on their maintenance program"

"We love the Suites layout❤️"

"Staff were very good, honest, hardworking people, went out of their way to look after your safety, the area was fairly safe , right across from all the usual brand name places, l can honestly say l enjoyed my stay at the privato"