Search Hotels Near Pilgrim Congregational Church, Cleveland

"Helpful and amicable staff. Good breakfast. The room is clean and comfortable. Slightly outdated but has everything that you might need. A microwave would be a great addition."

"Good location, good breakfast! The hotel is a little run down, but worst was the smell of cigarettes smoke in the rooms. Had two colleagues who had the same experience, so could not even ask for change of room."

"I liked it, however there was hair all over my hotel room that was no mine."

"The staff was exceptional, doing everything they could to insure a wonderful time."

"While the location of the hotel provides easy access to various venues, the property is dated. The rooms were decent however there is little air circulation, the windows had visible puddles of condensation. Staff attentiveness and service levels were inconsistent. "

"my original room was in very poor shape. it was handicapped accessible and seems like it hadn't been looked at in a while. the door lock appeared to work (turned green) but door wouldn't open on first 4-5 tries. eventually got it open w/ a big shove! Vertical blinds did not cover the window (weird cut out maybe where an old window AC used to be?) but the bigger issue was that the shower had no shower curtain and no shower head. A handheld showerhead makes sense for accessibility room - but it was totally missing. Just a hanging metal garden hose and not shower curtain. i called the front desk 4 times w/ no response and eventually walked down to ask for a different room. The desk attended seemed very surprised at my report of the shower issue and did find me a different room, but all this wasted almost an hour of time i had planned to be using to prep for my work presentation the next morning"

"We were in Cleveland for a concert and stayed the night at Fidelity Hotel. We will definitely choose this location again! It’s beautiful! Staff was quick to help with valet, check-in, the restaurant and check-out. Our dinner was fantastic! "

"Room was nice and big, meeting space for clients in breakfast are and rooms, breakfast was really good, and staff friendly. Not the cheapest and parking cost a bit, but worked out very well so was worth it. Dining options close by."

"Twyla in the restaurant and Beth at the front desk are awesome employees. I wouldn’t stay anywhere else "