Search Hotels Near Puerta de Hierro, Madrid

"Excelente Ubicación y trato del personal"

"All the staffs were highly professional, courteous and excellent. Their manager should be proud of having all of them."

"The room was very cool, nice to have a balcony area on a city break! Modern design and the bathroom was really cool. There was a ‘heat lamp’ in the ceiling which gave it spa vibes. Hotel was in a decent location about 10 minute walk to the metro. Wish we were closer to central downtown but that’s personal preference and didn’t affect the trip. Lots of bars and restaurants nearby the hotel so on nights we couldn’t be bothered to get the metro we didn’t feel like we missed out! Breakfast was nice and nice atmosphere. I would have preferred more heated breakfast options on the buffet as we had bacon, eggs three ways, and traditional Spanish dishes. I do like options in the morning but again personal preference. Staff very friendly. Bar at night was a cool vibe with good music and on Friday there was a live DJ. They had a roof terrace which will be amazing vibes in the summer months. I’d definitely go back here but do research on location!!"

"16 hour without water , bedbugs in the mattress "

"Didn't try AC. Yes there are good shops nearby "

"Servicio regular, demoras innecesarias para limpiar y recoger las mesas después de terminar de comer, por lo demás , todo bien"

"Good staff and well located address for the Hotel. Some delay on cleaning the room and missing some towels but all good at the end"

"The location was excellent. The place is spacious and has all the amenities. 24 hour front desk was a plus."

"The location of this hotel is perfect! It is across the street from the Royal Palace and within walking distance to Gran Via, Plaza Major, Plaza del Sol, etc. Staff was nice. Only thing was, I stood for 4 nights and the AC did not work. I brought it up to their attention twice and no one stopped by to take a look at it. They gave me instructions over the phone and it still didn't work. They also didn't have an Iron in the room.. I asked front desk for one and they said they didn't have enough and couldn't provide one for me so I had to walk around on my vacation with wrinkle clothes right out the luggage. On the 3rd day, I had to ask again and then they gave me one. Other than that, it was nice and property and room was clean and quite."