Search Aparthotels in Puerto Aventuras

"Staff was great. Friendly and attentive. The food here is not good at all. The resort is small and the beach/cove is Al’s"

"Our family had an awesome time staying at this resort! The only improvement opportunities I can share are: My wife and I came to celebrate our 25th anniversary and have a vow renewal ceremony. The room we were given had two small beds rather than a king bed. It took two days to get switched to a room with a king bed. A large portion of the resort was closed for remodel but this was not disclosed prior to us arriving. Food at La Hacienda was not good. Very bland flavor and could not even eat my steak. Reservation restaurant food should be better than the buffet. Other than these things, we really enjoyed our stay. All staff were amazing, friendly, and helpful. "

"Na"

"Amazing "

"Yes"

"The hotel was lovely. There is enough room for singles, couples, and families. I wish the weather was better at the time that I went but other than that, it was a great experience."

"Reception staff was so rude not at all helpful. Beach had sea weed all around. Only 3 restaurants were open. "

"We been going there for approximately 20 years and "

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "